View table: ThirdPartyItem
Table structure:
- Id - String
- Name - String
- Link - String
- Version - String
- OpenShiftName - String
- OpenShiftURL - Wikitext
- GKEName - String
- GKEURL - Wikitext
- AKSName - String
- AKSURL - Wikitext
- Purpose - Wikitext
- ConfigurationMode - Wikitext
- Common - String
- Shared - String
- Mandatory - String
- UsedBy - String
- PEVersion - String
- Discontinued - String
This table has 19 rows altogether.
| Page | Id | Name | Link | Version | OpenShiftName | OpenShiftURL | GKEName | GKEURL | AKSName | AKSURL | Purpose | ConfigurationMode | Common | Shared | Mandatory | UsedBy | PEVersion | Discontinued |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 0ce020f7-57d0-430e-bd82-27bef7d7834c | HTTPS certificates - Let's Encrypt | Let's Encrypt | https://letsencrypt.org/ | Use with cert-manager to provide free rotating TLS certificates for NGINX Ingress Controller. Note: Let's Encrypt is a suite-wide requirement if you choose an Ingress Controller that needs it. | Yes | Yes | No | No | |||||||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 0d238336-2626-4954-8be3-2f1e16fdd0ce | Elasticsearch | https://www.elastic.co/ | 7.x | Elasticsearch (ECK) Operator | https://operatorhub.io/operator/elastic-cloud-eck | OpenSearch Helm chart | https://github.com/opensearch-project/opensearch-devops | Used for text searching and indexing. Deployed per service that needs Elasticsearch during runtime. | Yes | Yes | Yes | No | |||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 17ed8d61-7149-43bb-8f0e-199f7d206ec8 | HTTPS certificates - cert-manager | cert-manager Helm chart | https://cert-manager.io/docs/installation/helm/ | Use with Let's Encrypt to provide free rotating TLS certificates for NGINX Ingress Controller. | Yes | Yes | Optional | No | |||||||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 1a407778-58fe-4acd-8ca7-5af8eac31283 | PostgreSQL | https://www.postgresql.org/ | 11.x | Azure Database for PostgreSQL | Relational database. | Yes | Optional | Yes | No | ||||||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 2936260e-26af-4170-a54f-30ce99564b4b | Consul | https://www.consul.io/ | 1.8 | Consul Helm chart | Service discovery, service mesh, and key/value store. | No | Yes | No | |||||||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 29577a1d-7351-4c78-8369-62f84d696d05 | MS SQL Server | https://www.microsoft.com/en-us/sql-server/sql-server-2016 | 2016 or later | Cloud SQL for SQL Server | https://cloud.google.com/sql/docs/features#sqlserver | Azure SQL Databases | Relational database. Required only for GVP. | Yes | No | ||||||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 2afd763e-337c-47eb-8428-3bafcc89dbca | Consul | https://www.consul.io/ | 1.13.x | Consul Helm chart | Hashicorp Helm chart version 1.11.3 | https://github.com/hashicorp/consul-k8s | Service discovery, service mesh, and key/value store. | Yes | Yes | Yes | No | ||||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 2f69518e-33af-4c0f-adcc-a98e5427e5e0 | Kafka | https://kafka.apache.org/ | 2.x | Banzai Cloud Kafka Operator | https://operatorhub.io/operator/banzaicloud-kafka-operator | Confluent Helm Charts | https://github.com/confluentinc/cp-helm-charts | Confluent (Helm or managed service) | https://github.com/confluentinc/cp-helm-charts | Message bus. | Yes | Yes | Yes | No | |||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Redis | https://redis.io/ | 6.x | Redis Enterprise Operator | https://operatorhub.io/operator/redis-enterprise | Redis Helm chart | Azure Cache for Redis | Used for caching. Only distributions of Redis that support Redis cluster mode are supported, however, some services may not support cluster mode. | Yes | No | Yes | No | |||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | A container image registry and Helm chart repository | Used for downloading Genesys containers and Helm charts into the customer's repository to support a CI/CD pipeline. You can use any Docker OCI compliant registry. | Yes | Yes | Yes | ||||||||||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 45f198e3-934c-4b6f-848a-393bd81773fe | Keda | https://keda.sh/ | 2.0 | KEDA Operator | https://operatorhub.io/operator/keda | Keda Helm chart | https://github.com/kedacore/charts/tree/master/keda | Keda Helm chart | Custom metrics for scaling. Use of Keda or HPA is configurable through Helm charts. | Yes | Yes | No | No | ||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 9196f7d6-6782-467f-a664-627a2c293000 | Command Line Interface | OpenShift CLI (oc) | https://cloud.redhat.com/products/container-platform | gcloud CLI | https://cloud.google.com/kubernetes-engine | Azure CLI | https://docs.microsoft.com/en-us/cli/azure/get-started-with-azure-cli | The command line interface tools to log in and work with the Kubernetes clusters. | Yes | No | No | No | |||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | 9ae24d71-5263-4a2e-8d1b-f65660f1cdc0 | Object storage | Persistent or shared data storage, such as Amazon S3, Azure Blob Storage, or Google Cloud Storage. | Yes | No | No | No | |||||||||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | b3fefe0d-5c3b-432d-b937-c05abfd6001d | PostgreSQL 12 | https://www.postgresql.org/ | 12 | Relational database (Genesys Customer Experience Insights meta requires this version) | No | No | No | ||||||||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | b490bd11-5164-4a5a-87d1-66a742c3d4af | Fluent Bit | https://fluentbit.io/ | 1.8 | Sidecar to collect data like metrics and logs from services. | No | No | No | No | |||||||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | bc90a902-fc45-4546-b05b-bba8f567dba2 | Ingress controller | Ingress Operator | https://docs.openshift.com/container-platform/4.8/networking/ingress-operator.html | NGINX Ingress Controller | https://github.com/kubernetes/ingress-nginx/releases/tag/controller-v1.0.0 | Nginx | https://github.com/kubernetes/ingress-nginx | HTTPS ingress controller. | Yes | No | Yes | No | |||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | cc3b4e10-5020-44dd-ac17-70da284645a8 | MicroStrategy | https://www.microstrategy.com/en | Genesys Customer Experience Insights provides this software but requires replacement of MicroStrategy 3rd party keys. | No | No | No | |||||||||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | f006784a-0bf7-42b7-9838-033f4acb61fe | An SMTP relay | Facilitates email communications in an environment where GCXI reports or voicemails are sent as emails to contact center personnel. Genesys recommends PostFix, but you can use any SMTP relay that supports standard mail libraries. | Yes | No | No | ||||||||||||
| Draft:ContentAdmin/Internal/SiteDashboard/ThirdPartyServices | f1d380bf-42b1-4b67-9d27-d574bad90c86 | Load balancer | Google regional external network | VPC ingress. For NGINX Ingress Controller, a single regional Google external network LB with a static IP and wildcard DNS entry will pass HTTPS traffic to NGINX Ingress Controller which will terminate SSL traffic and will be setup as part of the platform setup. |
Yes | No | Yes | No |