View table: SectionThirdPartyItem
Table structure:
- ThirdPartyItem - String
- Notes - Wikitext
- Introduced - String
- Variation - String
This table has 222 rows altogether.
| Page | ThirdPartyItem | Notes | Introduced | Variation |
|---|---|---|---|---|
| AUTH/Current/AuthPEGuide/Planning | 0ce020f7-57d0-430e-bd82-27bef7d7834c | |||
| AUTH/Current/AuthPEGuide/Planning | 17ed8d61-7149-43bb-8f0e-199f7d206ec8 | |||
| AUTH/Current/AuthPEGuide/Planning | 1a407778-58fe-4acd-8ca7-5af8eac31283 | Genesys Authentication supports PostgreSQL 12.x. | ||
| AUTH/Current/AuthPEGuide/Planning | 2afd763e-337c-47eb-8428-3bafcc89dbca | |||
| AUTH/Current/AuthPEGuide/Planning | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Redis must be in cluster mode. | ||
| AUTH/Current/AuthPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | No | ||
| AUTH/Current/AuthPEGuide/Planning | 9196f7d6-6782-467f-a664-627a2c293000 | No | ||
| AUTH/Current/AuthPEGuide/Planning | bc90a902-fc45-4546-b05b-bba8f567dba2 | |||
| AUTH/Current/AuthPEGuide/Planning | f1d380bf-42b1-4b67-9d27-d574bad90c86 | |||
| ContentAdmin/Internal/Small/Test5 | 1a407778-58fe-4acd-8ca7-5af8eac31283 | Sample note | ||
| DES/Current/DESPEGuide/Planning | 0d238336-2626-4954-8be3-2f1e16fdd0ce | Elasticsearch 7.8.0 is used for Designer Analytics and audit trail. | ||
| DES/Current/DESPEGuide/Planning | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Redis is used for resource index caching and multi-user collaboration locks on Designer resources. | ||
| DES/Current/DESPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | |||
| DES/Current/DESPEGuide/Planning | f1d380bf-42b1-4b67-9d27-d574bad90c86 | No | ||
| Draft:AUTH/Current/AuthPEGuide/Planning | 0ce020f7-57d0-430e-bd82-27bef7d7834c | |||
| Draft:AUTH/Current/AuthPEGuide/Planning | 17ed8d61-7149-43bb-8f0e-199f7d206ec8 | |||
| Draft:AUTH/Current/AuthPEGuide/Planning | 1a407778-58fe-4acd-8ca7-5af8eac31283 | Genesys Authentication supports PostgreSQL 12.x. | ||
| Draft:AUTH/Current/AuthPEGuide/Planning | 2afd763e-337c-47eb-8428-3bafcc89dbca | Genesys Authentication uses Consul only for the tenant's host discovery. The tenant's host entries in Consul are provisioned by Voice Microservices and Genesys Authentication accesses these records through Consul. | ||
| Draft:AUTH/Current/AuthPEGuide/Planning | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Redis must be in cluster mode. | ||
| Draft:AUTH/Current/AuthPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | No | ||
| Draft:AUTH/Current/AuthPEGuide/Planning | 9196f7d6-6782-467f-a664-627a2c293000 | No | ||
| Draft:AUTH/Current/AuthPEGuide/Planning | bc90a902-fc45-4546-b05b-bba8f567dba2 | |||
| Draft:AUTH/Current/AuthPEGuide/Planning | f1d380bf-42b1-4b67-9d27-d574bad90c86 | |||
| Draft:ContentAdmin/Boilerplate/PEGuide/Planning | 0d238336-2626-4954-8be3-2f1e16fdd0ce | |||
| Draft:ContentAdmin/Boilerplate/PEGuide/Planning | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Some notes about Redis for this deployment. | ||
| Draft:ContentAdmin/Internal/Small/Test5 | 1a407778-58fe-4acd-8ca7-5af8eac31283 | Sample note | ||
| Draft:DES/Current/DESPEGuide/Planning | 0d238336-2626-4954-8be3-2f1e16fdd0ce | Elasticsearch 7.8.0 is used for Designer Analytics and audit trail. | ||
| Draft:DES/Current/DESPEGuide/Planning | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Redis is used for resource index caching and multi-user collaboration locks on Designer resources. | ||
| Draft:DES/Current/DESPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | |||
| Draft:DES/Current/DESPEGuide/Planning | f1d380bf-42b1-4b67-9d27-d574bad90c86 | No | ||
| Draft:GVP/Current/GVPPEGuide/Planning | 1a407778-58fe-4acd-8ca7-5af8eac31283 | The GVP Configuration Server is separate from the Tenant Configuration Server and requires its own database. | No | |
| Draft:GVP/Current/GVPPEGuide/Planning | 2936260e-26af-4170-a54f-30ce99564b4b | The following features must be enabled in Consul: Service Discovery – to register MCP service for auto discovery of MCP pods by RM |
No | |
| Draft:GVP/Current/GVPPEGuide/Planning | 29577a1d-7351-4c78-8369-62f84d696d05 | No | ||
| Draft:GVP/Current/GVPPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | No | ||
| Draft:GWS/Current/GWSPEGuide/Planning | 0ce020f7-57d0-430e-bd82-27bef7d7834c | |||
| Draft:GWS/Current/GWSPEGuide/Planning | 0d238336-2626-4954-8be3-2f1e16fdd0ce | GWS requires Elasticsearch 7.17+. You must configure additional options for Elasticsearch to support the Data Collector Service.?'"`UNIQ--syntaxhighlight-00000016-QINU`"'? You can set up Elasticsearch as a shared or dedicated service.
|
Yes | |
| Draft:GWS/Current/GWSPEGuide/Planning | 17ed8d61-7149-43bb-8f0e-199f7d206ec8 | |||
| Draft:GWS/Current/GWSPEGuide/Planning | 1a407778-58fe-4acd-8ca7-5af8eac31283 | GWS supports PostgreSQL 12.x. You can set up PostgreSQL as a shared or dedicated service.
|
No | |
| Draft:GWS/Current/GWSPEGuide/Planning | 2afd763e-337c-47eb-8428-3bafcc89dbca | GWS supports Consul 1.8. Consul can be installed either inside or outside the Kubernetes cluster. GWS pods require a Consul agent that is running at the Kubernetes node and GWS only communicates with this Consul agent. You must configure a connection to the Consul server in the local Consul agent. | Yes | |
| Draft:GWS/Current/GWSPEGuide/Planning | 3aee73ed-68e0-4c70-8693-2421c68b86cd | The Redis server must run in cluster mode. You can set up Redis as a shared or dedicated service. | No | |
| Draft:GWS/Current/GWSPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | No | ||
| Draft:GWS/Current/GWSPEGuide/Planning | 9196f7d6-6782-467f-a664-627a2c293000 | No | ||
| Draft:GWS/Current/GWSPEGuide/Planning | bc90a902-fc45-4546-b05b-bba8f567dba2 | |||
| Draft:GWS/Current/GWSPEGuide/Planning | f1d380bf-42b1-4b67-9d27-d574bad90c86 | |||
| Draft:IXN/Current/IXNPEGuide/Planning | 1a407778-58fe-4acd-8ca7-5af8eac31283 | No | ||
| Draft:IXN/Current/IXNPEGuide/Planning | 2936260e-26af-4170-a54f-30ce99564b4b | No | ||
| Draft:IXN/Current/IXNPEGuide/Planning | 2f69518e-33af-4c0f-adcc-a98e5427e5e0 | Kafka is required to deliver IXN reporting events to Genesys Info Mart (GIM). It is the same Kafka for GIM and IXN Server. | No | |
| Draft:IXN/Current/IXNPEGuide/Planning | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Redis is required for communication between Orchestration Server (ORS) and IXN Server. It is the same Redis for ORS and IXN Server. | No | |
| Draft:IXN/Current/IXNPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | No | ||
| Draft:PEC-CAB/Current/CABPEGuide/Planning | 1a407778-58fe-4acd-8ca7-5af8eac31283 | Before you deploy Genesys Engagement Service (GES), a table and user with database owner (DBO) permissions must be deployed and ready for use by GES. You require the following information for GES deployment:
|
||
| Draft:PEC-CAB/Current/CABPEGuide/Planning | 2afd763e-337c-47eb-8428-3bafcc89dbca | |||
| Draft:PEC-CAB/Current/CABPEGuide/Planning | 3aee73ed-68e0-4c70-8693-2421c68b86cd | You require the following information for GES deployment:
You require access to the Voice Microservices deployment Redis as well (specifically the Voice Orchestration Service Redis stream). You require the following information about the Voice Microservices Redis for your GES deployment:
|
||
| Draft:PEC-DC/Current/DCPEGuide/Planning | 0ce020f7-57d0-430e-bd82-27bef7d7834c | |||
| Draft:PEC-DC/Current/DCPEGuide/Planning | 17ed8d61-7149-43bb-8f0e-199f7d206ec8 | |||
| Draft:PEC-DC/Current/DCPEGuide/Planning | 1a407778-58fe-4acd-8ca7-5af8eac31283 | Supports both secured and unsecured connection. | ||
| Draft:PEC-DC/Current/DCPEGuide/Planning | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Digital Channels supports Redis deployed in
|
||
| Draft:PEC-DC/Current/DCPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | No | ||
| Draft:PEC-DC/Current/DCPEGuide/Planning | 9196f7d6-6782-467f-a664-627a2c293000 | No | ||
| Draft:PEC-DC/Current/DCPEGuide/Planning | bc90a902-fc45-4546-b05b-bba8f567dba2 | |||
| Draft:PEC-DC/Current/DCPEGuide/Planning | f1d380bf-42b1-4b67-9d27-d574bad90c86 | |||
| Draft:PEC-DC/Current/DCPEGuide/PlanningAIConnector | 0ce020f7-57d0-430e-bd82-27bef7d7834c | |||
| Draft:PEC-DC/Current/DCPEGuide/PlanningAIConnector | 17ed8d61-7149-43bb-8f0e-199f7d206ec8 | |||
| Draft:PEC-DC/Current/DCPEGuide/PlanningAIConnector | 1a407778-58fe-4acd-8ca7-5af8eac31283 | No support for enforced SSL. | ||
| Draft:PEC-DC/Current/DCPEGuide/PlanningAIConnector | 3aee73ed-68e0-4c70-8693-2421c68b86cd | AI Connector supports Redis deployed in either cluster (TLS) or non-cluster (non-TLS) mode. | ||
| Draft:PEC-DC/Current/DCPEGuide/PlanningAIConnector | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | No | ||
| Draft:PEC-DC/Current/DCPEGuide/PlanningAIConnector | 9196f7d6-6782-467f-a664-627a2c293000 | No | ||
| Draft:PEC-DC/Current/DCPEGuide/PlanningAIConnector | bc90a902-fc45-4546-b05b-bba8f567dba2 | |||
| Draft:PEC-DC/Current/DCPEGuide/PlanningAIConnector | f1d380bf-42b1-4b67-9d27-d574bad90c86 | |||
| Draft:PEC-Email/Current/EmailPEGuide/Planning | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Dedicated - one per deployment of Email | ||
| Draft:PEC-Email/Current/EmailPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | No | ||
| Draft:PEC-IWD/Current/IWDDMPEGuide/Planning | 1a407778-58fe-4acd-8ca7-5af8eac31283 | |||
| Draft:PEC-IWD/Current/IWDDMPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | |||
| Draft:PEC-IWD/Current/IWDPEGuide/Planning | 0d238336-2626-4954-8be3-2f1e16fdd0ce | Dedicated - one per deployment of IWD | ||
| Draft:PEC-IWD/Current/IWDPEGuide/Planning | 1a407778-58fe-4acd-8ca7-5af8eac31283 | Dedicated instance for each tenant (recommended). In case of low load, one instance can host multiple DBs for multiple tenants (supported) | ||
| Draft:PEC-IWD/Current/IWDPEGuide/Planning | 3aee73ed-68e0-4c70-8693-2421c68b86cd | Dedicated - one per deployment of IWD | ||
| Draft:PEC-IWD/Current/IWDPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | |||
| Draft:PEC-IWD/Current/IWDPEGuide/Planning | f1d380bf-42b1-4b67-9d27-d574bad90c86 | |||
| Draft:PEC-OU/Current/CXCPEGuide/Planning | 0d238336-2626-4954-8be3-2f1e16fdd0ce | CX Contact supports Elasticsearch 6.3 and later releases. | ||
| Draft:PEC-OU/Current/CXCPEGuide/Planning | 1a407778-58fe-4acd-8ca7-5af8eac31283 | Relational database. | ||
| Draft:PEC-OU/Current/CXCPEGuide/Planning | 3aee73ed-68e0-4c70-8693-2421c68b86cd | CX Contact supports Redis 4.0 (5.0 and later releases recommended), clustered with persistence in Production. | ||
| Draft:PEC-OU/Current/CXCPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | No | ||
| Draft:PEC-OU/Current/CXCPEGuide/Planning | f1d380bf-42b1-4b67-9d27-d574bad90c86 | |||
| Draft:PEC-REP/Current/GCXIPEGuide/Planning | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | |||
| Draft:PEC-REP/Current/GCXIPEGuide/Planning | b3fefe0d-5c3b-432d-b937-c05abfd6001d | Version 12 is required. | ||
| Draft:PEC-REP/Current/GCXIPEGuide/Planning | cc3b4e10-5020-44dd-ac17-70da284645a8 | |||
| Draft:PEC-REP/Current/GCXIPEGuide/Planning | f006784a-0bf7-42b7-9838-033f4acb61fe | No | ||
| Draft:PEC-REP/Current/GCXIPEGuide/Planning | f1d380bf-42b1-4b67-9d27-d574bad90c86 | No | ||
| Draft:PEC-REP/Current/GIMPEGuide/PlanningGCA | 2f69518e-33af-4c0f-adcc-a98e5427e5e0 | GCA publishes configuration data to the gca-cfg topic, which GSP consumes. The topic must exist in your Kafka configuration. |
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| Draft:PEC-REP/Current/GIMPEGuide/PlanningGCA | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | |||
| Draft:PEC-REP/Current/GIMPEGuide/PlanningGCA | 9196f7d6-6782-467f-a664-627a2c293000 | No | ||
| Draft:PEC-REP/Current/GIMPEGuide/PlanningGCA | 9ae24d71-5263-4a2e-8d1b-f65660f1cdc0 | Both GCA and GSP require object storage to store data during processing. You can use the same storage account for both services. | ||
| Draft:PEC-REP/Current/GIMPEGuide/PlanningGIM | 1a407778-58fe-4acd-8ca7-5af8eac31283 | You must create the Info Mart database (see Before you begin GIM deployment). | ||
| Draft:PEC-REP/Current/GIMPEGuide/PlanningGIM | 2f69518e-33af-4c0f-adcc-a98e5427e5e0 | The Kafka topics GIM will consume must exist in the Kafka configuration. GIM consumes the topics GSP produces. For more information, see GSP Kafka topics. | ||
| Draft:PEC-REP/Current/GIMPEGuide/PlanningGIM | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | |||
| Draft:PEC-REP/Current/GIMPEGuide/PlanningGIM | 9196f7d6-6782-467f-a664-627a2c293000 | No | ||
| Draft:PEC-REP/Current/GIMPEGuide/PlanningGIM | 9ae24d71-5263-4a2e-8d1b-f65660f1cdc0 | (Optional) For the Data Export feature, GIM uses object storage to store the exported data. Alternatively, you can elect to store the exported data in a directory on a local machine. |
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| Draft:PEC-REP/Current/GIMPEGuide/PlanningGSP | 2f69518e-33af-4c0f-adcc-a98e5427e5e0 | The Kafka topics that GSP will consume and produce must exist in the Kafka configuration. See more details below. | ||
| Draft:PEC-REP/Current/GIMPEGuide/PlanningGSP | 3e732261-b78e-4921-b6a6-08ee0a322ca1 | |||
| Draft:PEC-REP/Current/GIMPEGuide/PlanningGSP | 9196f7d6-6782-467f-a664-627a2c293000 | No | ||
| Draft:PEC-REP/Current/GIMPEGuide/PlanningGSP | 9ae24d71-5263-4a2e-8d1b-f65660f1cdc0 | Both GSP and GCA require persistent storage to store data during processing. You can use the same storage account for both services. |