View table: SectionThirdPartyItem

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Table structure:

  • ThirdPartyItem - String
  • Notes - Wikitext
  • Introduced - String
  • Variation - String

This table has 200 rows altogether.

Page ThirdPartyItem Notes Introduced Variation
AUTH/Current/AuthPEGuide/Planning 0ce020f7-57d0-430e-bd82-27bef7d7834c
AUTH/Current/AuthPEGuide/Planning 17ed8d61-7149-43bb-8f0e-199f7d206ec8
AUTH/Current/AuthPEGuide/Planning 1a407778-58fe-4acd-8ca7-5af8eac31283 Genesys Authentication supports PostgreSQL 12.x.
AUTH/Current/AuthPEGuide/Planning 2afd763e-337c-47eb-8428-3bafcc89dbca
AUTH/Current/AuthPEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd Redis must be in cluster mode.
AUTH/Current/AuthPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1 No
AUTH/Current/AuthPEGuide/Planning 9196f7d6-6782-467f-a664-627a2c293000 No
AUTH/Current/AuthPEGuide/Planning bc90a902-fc45-4546-b05b-bba8f567dba2
AUTH/Current/AuthPEGuide/Planning f1d380bf-42b1-4b67-9d27-d574bad90c86
BDS/Current/BDSPEGuide/Planning 2afd763e-337c-47eb-8428-3bafcc89dbca Provision Consul to provide gvp_config_dbid and ivr_app_dbid parameters with Tenant ID and default IVR application ID values from the GVP Configuration Server database.

Where,

  • gvp_config_dbid is the DB ID for a particular tenant.
  • ivr_app_dbid is the DB ID for the default IVR application for that tenant.

Example request:

?'"`UNIQ--source-0000000F-QINU`"'?

BDS/Current/BDSPEGuide/Planning 9196f7d6-6782-467f-a664-627a2c293000
ContentAdmin/Internal/Small/Test5 1a407778-58fe-4acd-8ca7-5af8eac31283 Sample note
DES/Current/DESPEGuide/Planning 0d238336-2626-4954-8be3-2f1e16fdd0ce Elasticsearch 7.8.0 is used for Designer Analytics and audit trail.
DES/Current/DESPEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd Redis is used for resource index caching and multi-user collaboration locks on Designer resources.
DES/Current/DESPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1
DES/Current/DESPEGuide/Planning f1d380bf-42b1-4b67-9d27-d574bad90c86 No
Draft:AUTH/Current/AuthPEGuide/Planning 0ce020f7-57d0-430e-bd82-27bef7d7834c
Draft:AUTH/Current/AuthPEGuide/Planning 17ed8d61-7149-43bb-8f0e-199f7d206ec8
Draft:AUTH/Current/AuthPEGuide/Planning 1a407778-58fe-4acd-8ca7-5af8eac31283 Genesys Authentication supports PostgreSQL 12.x.
Draft:AUTH/Current/AuthPEGuide/Planning 2afd763e-337c-47eb-8428-3bafcc89dbca Genesys Authentication uses Consul only for the tenant's host discovery. The tenant's host entries in Consul are provisioned by Voice Microservices and Genesys Authentication accesses these records through Consul.
Draft:AUTH/Current/AuthPEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd Redis must be in cluster mode.
Draft:AUTH/Current/AuthPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1 No
Draft:AUTH/Current/AuthPEGuide/Planning 9196f7d6-6782-467f-a664-627a2c293000 No
Draft:AUTH/Current/AuthPEGuide/Planning bc90a902-fc45-4546-b05b-bba8f567dba2
Draft:AUTH/Current/AuthPEGuide/Planning f1d380bf-42b1-4b67-9d27-d574bad90c86
Draft:BDS/Current/BDSPEGuide/Planning 2afd763e-337c-47eb-8428-3bafcc89dbca Provision Consul to provide gvp_config_dbid and ivr_app_dbid parameters with Tenant ID and default IVR application ID values from the GVP Configuration Server database.

Where,

  • gvp_config_dbid is the DB ID for a particular tenant.
  • ivr_app_dbid is the DB ID for the default IVR application for that tenant.

Example request:

?'"`UNIQ--source-0000000F-QINU`"'?

Draft:BDS/Current/BDSPEGuide/Planning 9196f7d6-6782-467f-a664-627a2c293000
Draft:ContentAdmin/Boilerplate/PEGuide/Planning 0d238336-2626-4954-8be3-2f1e16fdd0ce
Draft:ContentAdmin/Boilerplate/PEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd Some notes about Redis for this deployment.
Draft:ContentAdmin/Internal/Small/Test5 1a407778-58fe-4acd-8ca7-5af8eac31283 Sample note
Draft:DES/Current/DESPEGuide/Planning 0d238336-2626-4954-8be3-2f1e16fdd0ce Elasticsearch 7.8.0 is used for Designer Analytics and audit trail.
Draft:DES/Current/DESPEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd Redis is used for resource index caching and multi-user collaboration locks on Designer resources.
Draft:DES/Current/DESPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1
Draft:DES/Current/DESPEGuide/Planning f1d380bf-42b1-4b67-9d27-d574bad90c86 No
Draft:GVP/Current/GVPPEGuide/Planning 1a407778-58fe-4acd-8ca7-5af8eac31283 The GVP Configuration Server is separate from the Tenant Configuration Server and requires its own database. No
Draft:GVP/Current/GVPPEGuide/Planning 2936260e-26af-4170-a54f-30ce99564b4b The following features must be enabled in Consul:

Service Discovery – to register MCP service for auto discovery of MCP pods by RM

No
Draft:GVP/Current/GVPPEGuide/Planning 29577a1d-7351-4c78-8369-62f84d696d05 No
Draft:GVP/Current/GVPPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1 No
Draft:GWS/Current/GWSPEGuide/Planning 0ce020f7-57d0-430e-bd82-27bef7d7834c
Draft:GWS/Current/GWSPEGuide/Planning 0d238336-2626-4954-8be3-2f1e16fdd0ce GWS supports Elasticsearch 7.17+. You must configure additional options for Elasticsearch to support the Data Collector Service.?'"`UNIQ--syntaxhighlight-0000000C-QINU`"'?

You can set up Elasticsearch as a shared or dedicated service.


Draft:GWS/Current/GWSPEGuide/Planning 17ed8d61-7149-43bb-8f0e-199f7d206ec8
Draft:GWS/Current/GWSPEGuide/Planning 1a407778-58fe-4acd-8ca7-5af8eac31283 GWS supports PostgreSQL 12.x. You can set up PostgreSQL as a shared or dedicated service.


Draft:GWS/Current/GWSPEGuide/Planning 2afd763e-337c-47eb-8428-3bafcc89dbca GWS supports Consul 1.8. Consul can be installed either inside or outside the Kubernetes cluster. GWS pods require a Consul agent that is running at the Kubernetes node and GWS only communicates with this Consul agent. You must configure a connection to the Consul server in the local Consul agent. Yes
Draft:GWS/Current/GWSPEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd The Redis server must run in cluster mode. You can set up Redis as a shared or dedicated service.
Draft:GWS/Current/GWSPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1 No
Draft:GWS/Current/GWSPEGuide/Planning 9196f7d6-6782-467f-a664-627a2c293000 No
Draft:GWS/Current/GWSPEGuide/Planning bc90a902-fc45-4546-b05b-bba8f567dba2
Draft:GWS/Current/GWSPEGuide/Planning f1d380bf-42b1-4b67-9d27-d574bad90c86
Draft:IXN/Current/IXNPEGuide/Planning 1a407778-58fe-4acd-8ca7-5af8eac31283 No
Draft:IXN/Current/IXNPEGuide/Planning 2936260e-26af-4170-a54f-30ce99564b4b No
Draft:IXN/Current/IXNPEGuide/Planning 2f69518e-33af-4c0f-adcc-a98e5427e5e0 Kafka is required to deliver IXN reporting events to Genesys Info Mart (GIM). It is the same Kafka for GIM and IXN Server. No
Draft:IXN/Current/IXNPEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd Redis is required for communication between Orchestration Server (ORS) and IXN Server. It is the same Redis for ORS and IXN Server. No
Draft:IXN/Current/IXNPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1 No
Draft:PEC-CAB/Current/CABPEGuide/Planning 1a407778-58fe-4acd-8ca7-5af8eac31283
Draft:PEC-CAB/Current/CABPEGuide/Planning 2afd763e-337c-47eb-8428-3bafcc89dbca
Draft:PEC-CAB/Current/CABPEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd GES requires a dedicated, non-clustered Redis instance.
Draft:PEC-DC/Current/DCPEGuide/Planning 0ce020f7-57d0-430e-bd82-27bef7d7834c
Draft:PEC-DC/Current/DCPEGuide/Planning 17ed8d61-7149-43bb-8f0e-199f7d206ec8
Draft:PEC-DC/Current/DCPEGuide/Planning 1a407778-58fe-4acd-8ca7-5af8eac31283 No support for enforced SSL.
Draft:PEC-DC/Current/DCPEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd Digital Channels supports Redis deployed in either cluster (TLS) or non-cluster (non-TLS) mode.
Draft:PEC-DC/Current/DCPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1 No
Draft:PEC-DC/Current/DCPEGuide/Planning 9196f7d6-6782-467f-a664-627a2c293000 No
Draft:PEC-DC/Current/DCPEGuide/Planning bc90a902-fc45-4546-b05b-bba8f567dba2
Draft:PEC-DC/Current/DCPEGuide/Planning f1d380bf-42b1-4b67-9d27-d574bad90c86
Draft:PEC-Email/Current/EmailPEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd Dedicated - one per deployment of Email
Draft:PEC-Email/Current/EmailPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1 No
Draft:PEC-IWD/Current/IWDDMPEGuide/Planning 1a407778-58fe-4acd-8ca7-5af8eac31283
Draft:PEC-IWD/Current/IWDDMPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1
Draft:PEC-IWD/Current/IWDPEGuide/Planning 0d238336-2626-4954-8be3-2f1e16fdd0ce Dedicated - one per deployment of IWD
Draft:PEC-IWD/Current/IWDPEGuide/Planning 1a407778-58fe-4acd-8ca7-5af8eac31283 Dedicated instance for each tenant (recommended). In case of low load, one instance can host multiple DBs for multiple tenants (supported)
Draft:PEC-IWD/Current/IWDPEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd Dedicated - one per deployment of IWD
Draft:PEC-IWD/Current/IWDPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1
Draft:PEC-IWD/Current/IWDPEGuide/Planning f1d380bf-42b1-4b67-9d27-d574bad90c86
Draft:PEC-OU/Current/CXCPEGuide/Planning 0d238336-2626-4954-8be3-2f1e16fdd0ce CX Contact supports Elasticsearch 6.3 and later releases.
Draft:PEC-OU/Current/CXCPEGuide/Planning 1a407778-58fe-4acd-8ca7-5af8eac31283 Relational database.
Draft:PEC-OU/Current/CXCPEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd CX Contact supports Redis 4.0 (5.0 and later releases recommended), clustered with persistence in Production.
Draft:PEC-OU/Current/CXCPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1 No
Draft:PEC-OU/Current/CXCPEGuide/Planning f1d380bf-42b1-4b67-9d27-d574bad90c86
Draft:PEC-REP/Current/GCXIPEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1
Draft:PEC-REP/Current/GCXIPEGuide/Planning b3fefe0d-5c3b-432d-b937-c05abfd6001d Version 12 is required.
Draft:PEC-REP/Current/GCXIPEGuide/Planning cc3b4e10-5020-44dd-ac17-70da284645a8
Draft:PEC-REP/Current/GCXIPEGuide/Planning f006784a-0bf7-42b7-9838-033f4acb61fe No
Draft:PEC-REP/Current/GCXIPEGuide/Planning f1d380bf-42b1-4b67-9d27-d574bad90c86 No
Draft:PEC-REP/Current/GIMPEGuide/PlanningGCA 2f69518e-33af-4c0f-adcc-a98e5427e5e0 GCA publishes configuration data to the gca-cfg topic, which GSP consumes. The topic must exist in your Kafka configuration.
Draft:PEC-REP/Current/GIMPEGuide/PlanningGCA 3e732261-b78e-4921-b6a6-08ee0a322ca1
Draft:PEC-REP/Current/GIMPEGuide/PlanningGCA 9196f7d6-6782-467f-a664-627a2c293000 No
Draft:PEC-REP/Current/GIMPEGuide/PlanningGCA 9ae24d71-5263-4a2e-8d1b-f65660f1cdc0 Both GCA and GSP require object storage to store data during processing. You can use the same storage account for both services.
Draft:PEC-REP/Current/GIMPEGuide/PlanningGIM 1a407778-58fe-4acd-8ca7-5af8eac31283 You must create the Info Mart database (see below).
Draft:PEC-REP/Current/GIMPEGuide/PlanningGIM 2f69518e-33af-4c0f-adcc-a98e5427e5e0 The Kafka topics GIM will consume must exist in the Kafka configuration. GIM consumes the topics GSP produces. For more information, see Kafka configuration.
Draft:PEC-REP/Current/GIMPEGuide/PlanningGIM 3e732261-b78e-4921-b6a6-08ee0a322ca1
Draft:PEC-REP/Current/GIMPEGuide/PlanningGIM 9196f7d6-6782-467f-a664-627a2c293000 No
Draft:PEC-REP/Current/GIMPEGuide/PlanningGIM 9ae24d71-5263-4a2e-8d1b-f65660f1cdc0 (Optional) For the Data Export feature, GIM uses object storage to store the exported data.

Alternatively, you can elect to store the exported data in a directory on a local machine.

Draft:PEC-REP/Current/GIMPEGuide/PlanningGSP 2f69518e-33af-4c0f-adcc-a98e5427e5e0 The Kafka topics that GSP will consume and produce must exist in the Kafka configuration. See more details below.
Draft:PEC-REP/Current/GIMPEGuide/PlanningGSP 3e732261-b78e-4921-b6a6-08ee0a322ca1
Draft:PEC-REP/Current/GIMPEGuide/PlanningGSP 9196f7d6-6782-467f-a664-627a2c293000 No
Draft:PEC-REP/Current/GIMPEGuide/PlanningGSP 9ae24d71-5263-4a2e-8d1b-f65660f1cdc0 Both GSP and GCA require persistent storage to store data during processing. You can use the same storage account for both services.
Draft:PEC-REP/Current/PulsePEGuide/Planning 1a407778-58fe-4acd-8ca7-5af8eac31283
Draft:PEC-REP/Current/PulsePEGuide/Planning 3aee73ed-68e0-4c70-8693-2421c68b86cd Note: Pulse does not currently support Redis Cluster; use Redis in stand-alone mode.
Draft:PEC-REP/Current/PulsePEGuide/Planning 3e732261-b78e-4921-b6a6-08ee0a322ca1
Draft:PEC-REP/Current/PulsePEGuide/Planning f1d380bf-42b1-4b67-9d27-d574bad90c86 No

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