View table: EngageServices

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Table structure:

  • Name - String
  • Date - Date
  • Required - String
  • Azure - String
  • GoogleCloud - String
  • AWS - String
  • CustomerDataCenter - String
  • Kubernetes - String
  • OpenShift - String
  • Docker - String
  • Microservices - Wikitext
  • Dependencies - Wikitext
  • WhatIsIt - Wikitext
  • Prereq - Wikitext
  • Components - Wikitext
  • Architecture - Wikitext
  • Sizing - Wikitext
  • Deployment - Wikitext

This table has 4 rows altogether.

Page Name Date Required Azure GoogleCloud AWS CustomerDataCenter Kubernetes OpenShift Docker Microservices Dependencies WhatIsIt Prereq Components Architecture Sizing Deployment
Draft:FieldSupport/Private/EngageServices/AdvancedEmail Genesys Advanced Email January 29, 2021 A P A
Draft:FieldSupport/Private/EngageServices/GWS Genesys Web Services December 18, 2020 A P A A A Auth, Env, , Config, Setting, Prov, SPL, Chat Stat, UCS, IXN, Voice, OCS, Workspace Redis, Consul, Postgres, ElasticSearch Web Services and Applications is a set of REST APIs, authentication service, and user interfaces that provide a web-based client interface to access Genesys services.

•       A subset of GWS is available for early adoption. The following UIs are currently offered:

•       Workspace Web Edition

•       Gplus Adapter for Salesforce

•       Authentication Service


Characteristic Details
Services Auth, Env, , Config, Setting, Prov, SPL, Chat Stat, UCS, IXN, Voice, OCS, Workspace
HA/DR N+1, Singleton - multi-region
3rd Party Dependencies Redis, Consul, Postgres, ElasticSearch
Deployment -       Deployment

-       Blue-green

Migration Development required to move from 8.5 to 9.0
Other DB replication across regions
Draft:FieldSupport/Private/EngageServices/Tenant Genesys Tenant Service December 3, 2020 A S S Tenant. This Pod has Config Server, URS, OCS, Stat Server embedded. Redis, Consul, Kafka, Postgres Some description of what this service is.
Characteristic Details
Services Tenant. This Pod has Config Server, URS, OCS, Stat Server embedded.
HA/DR N+1 (Certain modules within the service implemented as master/slaves, with one node assume master role while all others are slaves. There are election procedures to select which node plays master role) - multi-region
3rd Party Dependencies Redis, Consul, Kafka, Postgres
Deployment - Deployment

- Rolling

Migration ConfigLib via PSDK
Other Requires separate file storage for some logs
TestService Genesys Tenant Service December 18, 2020 A S S Tenant. This Pod has Config Server, URS, OCS, Stat Server embedded. Redis, Consul, Kafka, Postgres Some description of what this service is.
Characteristic Details
Services Tenant. This Pod has Config Server, URS, OCS, Stat Server embedded.
HA/DR N+1 (Certain modules within the service implemented as master/slaves, with one node assume master role while all others are slaves. There are election procedures to select which node plays master role) - multi-region
3rd Party Dependencies Redis, Consul, Kafka, Postgres
Deployment - Deployment

- Rolling

Migration ConfigLib via PSDK
Other Requires separate file storage for some logs
Retrieved from "https://all.docs.genesys.com/Special:CargoTables/EngageServices (2024-05-07 05:23:13)"