View table: ComponentRN

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Table structure:

  • Highlight - Wikitext
  • HighlightBoilerplateId - String
  • Containers - Wikitext
  • ComponentId - String
  • ReleaseNumber - String
  • ReleaseDate - String
  • PrivateEditionReleaseDate - String
  • MixedModeReleaseDate - String
  • ReleaseTypeId - String
  • JQL - String
  • DeploymentTypeId - List of String

This table has 903 rows altogether.

Page Highlight HighlightBoilerplateId Containers ComponentId ReleaseNumber ReleaseDate PrivateEditionReleaseDate MixedModeReleaseDate ReleaseTypeId JQL DeploymentTypeId
Draft:RN/AgentDesktop/9.0.000.79 Support for Genesys Engage cloud on Azure acaca529-aedd-4820-8557-4966ab8490db 9.0.000.79 2021-03-31 issue = GAPI-25022 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentDesktop/9.0.000.81 Agents can now dial both their personal and group voice mailboxes. acaca529-aedd-4820-8557-4966ab8490db 9.0.000.81 2021-04-22 bd29a217-74d6-4220-a07b-3bdb36d5cf26 labels = wwe-April-2021 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentDesktop/9.0.000.82 UPDATE: The Reply All button is now correctly displayed when an agent receives an inbound email that has several email addresses.

Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.

acaca529-aedd-4820-8557-4966ab8490db 9.0.000.82 2021-05-27 2021-06-30 bd29a217-74d6-4220-a07b-3bdb36d5cf26 labels = wwe-may-21 AND issue != GAPI-27271 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 • 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/AgentDesktop/9.0.000.84 Web Content Accessibility Guideline (WCAG) 2.1 level AA. compliance acaca529-aedd-4820-8557-4966ab8490db 9.0.000.84 2021-07-22 labels = wwe-July-21 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentDesktop/9.0.000.85 Workspace now has a defense mechanism that enables agents to review and close the recovered calls. acaca529-aedd-4820-8557-4966ab8490db 9.0.000.85 2021-08-19 labels = WWE-August-21 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentDesktop/9.0.000.86
  • Resolved issues and improvements.
  • Private Edition: Support for the use of arbitrary, or random, user IDs (UIDs) in OpenShift.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
 Docker: gws-ui-workspace:9.0.000.86

HelmChart: wwe-nginx-9.0.4.tgz

acaca529-aedd-4820-8557-4966ab8490db 9.0.000.86 2021-09-16 2021-09-17 labels = WWE-September-21 8b480b3c-2733-433a-9166-eab2c2d0663a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentDesktop/9.0.000.87 The Communication tab for Digital Channels has been enhanced to improve agent experience. For Digital Channels users, the Conversation tab has been migrated to the Workspace Agent Desktop Chat interaction view, and the new Chat interaction view has been enhanced to improve agent experience. Docker: gws-ui-workspace:9.0.000.87.10943

HelmChart: wwe-nginx-9.0.4.tgz

acaca529-aedd-4820-8557-4966ab8490db 9.0.000.87 2021-10-14 2021-11-16 labels = wwe-October-21 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 • 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/AgentDesktop/9.0.000.88 Create a voice interaction without a contact. acaca529-aedd-4820-8557-4966ab8490db 9.0.000.88 2021-11-04 labels = wwe-november-21 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentDesktop/9.0.000.89 Support for deploying all private edition services in a single namespace. acaca529-aedd-4820-8557-4966ab8490db 9.0.000.89 2022-02-01 2022-02-01 project = "GAPI" AND issue = GAPI-30852 OR issue = GAPI-28354 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/AgentDesktop/9.0.000.90 For environments using Advanced Email, Workspace now supports the Related tab to enable agents to see all interactions related to the current interaction, including related interactions handled by different agents. acaca529-aedd-4820-8557-4966ab8490db 9.0.000.90 2022-02-28 labels = "wwe-january-22" 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentDesktop/9.0.000.91
  • Updated: 06/01/22 to include GAPI-31259
  • The Interaction notification and Team Communicator Recents list now displays the contact name and the number of missed calls from the contact.
  • Updated information for the resolved issue GAPI-32533.
 acaca529-aedd-4820-8557-4966ab8490db 9.0.000.91 2022-03-22 labels = "wwe-march-22" ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentDesktop/9.0.000.92 Feedback submitted by agents is now published in Telemetry Service. acaca529-aedd-4820-8557-4966ab8490db 9.0.000.92 2022-03-21 2022-03-21 issue = GAPI-32604 OR issue = GAPI-33854 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/AgentDesktop/9.0.000.93 Resolved issue and improvements. acaca529-aedd-4820-8557-4966ab8490db 9.0.000.93 2022-04-07 2022-04-07 labels = "Azure_Issue" AND labels = Social And labels = TDBank and labels = wwe-april-22 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/AgentDesktop/9.0.000.94 Support of optional validation of editable fields in the interaction Case Information view. acaca529-aedd-4820-8557-4966ab8490db 9.0.000.94 2022-05-23 labels = wwe-may-22 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentDesktop/9.0.000.95 Support for Google Agent Assist for Voice interactions. acaca529-aedd-4820-8557-4966ab8490db 9.0.000.95 2022-06-28 labels = "wwe-june-22" ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentSetup/9.0.000.82 Support for Genesys Engage cloud on Azure edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.82 2021-03-31 project = Web Services and Applications AND labels = AS-Azure AND Release Note is not EMPTY AND Release Note ~ Azure Only ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentSetup/9.0.000.83 This release introduces a new option for Gplus Salesforce, and also contains important improvements and fixes. edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.83 2021-04-22 project = Web Services and Applications AND labels =AS-Apr21-Upgrade AND Release Note is not EMPTY ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentSetup/9.0.000.84
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
  • This release introduces a new folder structure during the Origination DN selection process in Agent Groups, and also contains other important improvements and fixes.
 edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.84 2021-05-27 2021-06-30 project = Web Services and Applications AND labels = AS-May21-Upgrade AND Release Note is not EMPTY 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentSetup/9.0.000.86 This release contains important improvements and fixes. edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.86 2021-07-22 project = "Web Services and Applications" AND labels = AS-Jul21-Upgrade AND key != GAPI-28270 AND "Release Note" is not EMPTY ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentSetup/9.0.000.89
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • This release includes important improvements and fixes.
 edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.89 2021-09-16 2021-09-17 issue = GAPI-29947 or issue = GAPI-28872 8b480b3c-2733-433a-9166-eab2c2d0663a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentSetup/9.0.000.90 This release introduces a new option for Gplus Salesforce as well as other important improvements and fixes.
 edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.90 2021-10-14 2021-11-16 project = "Web Services and Applications" AND labels = AS-Oct21-Upgrade AND "Release Note" is not EMPTY AND "Release Note" !~ "N/A" AND "Release Note" !~ "NA" 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentSetup/9.0.000.91 This release includes important improvements and fixes. edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.91 2021-11-04 project = "Web Services and Applications" AND labels = AS-Nov21-Upgrade AND "Release Note" is not EMPTY AND "Release Note" !~ "N/A" AND "Release Note" !~ NA ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentSetup/9.0.000.92 This release includes important improvements and fixes for Private Edition. edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.92 2022-02-01 2022-02-01 issue = GAPI-30852 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/AgentSetup/9.0.000.93 This release introduces new options, and also contains important improvements and fixes. edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.93 2022-02-23 project = "Web Services and Applications" AND labels = AS-Jan22-Upgrade AND "Release Note" is not EMPTY AND "Release Note" !~ "N/A" AND "Release Note" !~ NA AND "Release Note[Paragraph]" !~ "OPS only" 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentSetup/9.0.000.94 This release includes important improvements and fixes. edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.94 2022-03-22 project = "Web Services and Applications" AND id = GAPI-31321 OR id = GAPI-31267 OR id = GAPI-31223 OR id = GAPI-31116 OR id = GAPI-31063 OR id = GAPI-31515 OR id = GAPI-30598 OR id = GAPI-33753 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AgentSetup/9.0.000.95 This release includes important improvements and fixes for Private Edition. edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.95 2022-03-21 2022-03-21 project = "Web Services and Applications" AND id = GAPI-31321 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/AgentSetup/9.0.000.96 This release includes important improvements and fixes. edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.96 2022-04-07 2022-04-07 project = "Web Services and Applications" AND id = GAPI-33971 OR id = GAPI-33887 OR id = GAPI-33227 OR id = GAPI-32484 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/AgentSetup/9.0.000.97 This release includes important improvements and fixes. edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.97 2022-05-16 project = "Web Services and Applications" AND id = GAPI-34232 OR id = GAPI-34038 OR id = GAPI-33646 OR id = GAPI-33015 OR id = GAPI-32038 OR id = GAPI-30638 5439f1be-1868-4091-b058-1667389b6ce1 • ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/AgentSetup/9.0.000.98 This release introduces new options, and also contains important improvements and fixes. edfa30cc-f909-4114-b72e-0934810e3cd4 9.0.000.98 2022-06-28 project = "Web Services and Applications" AND id = GAPI-34267 OR id = GAPI-34217 OR id = GAPI-34030 OR id = GAPI-33972 OR id = GAPI-32976 OR id = GAPI-32759 OR id = GAPI-32758 OR id = GAPI-32757 OR id = GAPI-32756 OR id = GAPI-32755 OR id = GAPI-26529 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AuthenticationAPI/9.0.000.68 Support for Genesys Engage cloud on Azure 0fcb8655-220a-4ab7-a297-1e1e02903acc 9.0.000.68 2021-03-31 issue = AUTH-119 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AuthenticationAPI/9.0.000.70 Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 0fcb8655-220a-4ab7-a297-1e1e02903acc 9.0.000.70 2021-06-30 2021-06-30 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/AuthenticationService/100.0.001.00
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
  • Support for Red Hat OpenJDK 11 and authenticated database connections.
  • gws-ui-auth:100.0.001
  • gws-core-environment:100.0.001
  • gws-core-auth:100.0.001
  • gauth-0.1.85.tgz
 1bff5e74-a889-4bb8-b75a-8d721f63766e 100.0.001.00 2021-09-09 2021-09-07 project = AUTH AND fixVersion = 9.0.000.75 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AuthenticationService/100.0.002.3491
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Updated versioning scheme.
  • Support for deploying all private edition services in a single namespace.
  • gws-ui-auth:100.0.002.1325
  • gws-core-environment:100.0.002.1864
  • gws-core-auth:100.0.002.3491
  • gauth-100.0.002+0108.tgz
 1bff5e74-a889-4bb8-b75a-8d721f63766e 100.0.002.3491 2021-10-04 2021-10-04 issuekey = AUTH-1090 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/AuthenticationService/100.0.004.3562 Support for multiple x509 certificates per tenant. 1bff5e74-a889-4bb8-b75a-8d721f63766e 100.0.004.3562 2021-12-03 issuekey IN (AUTH-1082,AUTH-1019,AUTH-1163) ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/AuthenticationService/100.0.006.3638 Support for Polish language. 1bff5e74-a889-4bb8-b75a-8d721f63766e 100.0.006.3638 2022-03-30 issuekey IN (AUTH-1202, AUTH-1313) ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AuthenticationService/100.0.007.3692 Support for PostgreSQL 12.x and Redis 6.x. 1bff5e74-a889-4bb8-b75a-8d721f63766e 100.0.007.3692 2022-05-04 2022-05-04 issuekey IN (AUTH-1202, AUTH-1313) 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/AuthenticationService/100.0.008.3732 Compatibility and performance improvements. 1bff5e74-a889-4bb8-b75a-8d721f63766e 100.0.008.3732 2022-06-23 ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/AuthenticationService/100.0.009.3776 Compatibility and performance improvements. 1bff5e74-a889-4bb8-b75a-8d721f63766e 100.0.009.3776 2022-06-29 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AuthenticationService/9.0.000.68 Support for Genesys Engage cloud on Azure 1bff5e74-a889-4bb8-b75a-8d721f63766e 9.0.000.68 2021-03-31 issue = AUTH-119 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/AuthenticationService/9.0.000.70
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
  • Support for Identity Provider-initiated (IdP-initiated) login.
  • gws-ui-auth:9.0.000.35
  • gws-core-environment:9.0.000.68
  • gws-core-auth:9.0.000.70
  • gauth-0.1.77.tgz
 1bff5e74-a889-4bb8-b75a-8d721f63766e 9.0.000.70 2021-04-19 2021-06-30 issuekey in (AUTH-440,AUTH-423,AUTH-469,AUTH-424) 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/b41bed62-502a-4268-99b8-6db795f7c366/100.0.101.0002 First release for private edition
  • Gplus Adapter for WFM container 1
  • Gplus Adapter for WFM container 2
 b41bed62-502a-4268-99b8-6db795f7c366 100.0.101.0002 2021-09-01 2021-09-01 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/BillingData Service (BDS)/100.0.000.0000 62c5395c-5705-46b6-b8c3-c27d62466325 100.0.000.0000 issuekey = CPE-3080
Draft:RN/BillingData Service (BDS)/100.0.001.0001 Configuration enhancements. 62c5395c-5705-46b6-b8c3-c27d62466325 100.0.001.0001 2021-07-09 2021-07-09 project = CBILL AND labels = PE_RNs AND (resolutiondate is EMPTY OR resolutiondate > "2021/05/01") 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/BillingData Service (BDS)/100.0.001.0018 Testing enhancements. 62c5395c-5705-46b6-b8c3-c27d62466325 100.0.001.0018 2021-08-18 project = CBILL AND labels = PE_RNs AND (resolutiondate is EMPTY OR resolutionDate > "2021/06/30") 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/BillingData Service (BDS)/100.0.001.0026 Support for arbitrary UIDs in private edition deployments on OpenShift.
  • bds-grafana-dashboard-100.0.001+0026.tgz
  • bds-cronjob-100.0.001+0026.tgz
  • bds-config-100.0.001+0026-pe.tgz
  • scripts:100.0.001.0026
 62c5395c-5705-46b6-b8c3-c27d62466325 100.0.001.0026 2021-09-02 2021-09-10 issue = CBILL-4911 OR issue = CBILL-4940 OR issue = CBILL-4788 OR issue = CBILL-5069 OR issue = CBILL-4697 OR issue = CBILL-5073 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/BillingData Service (BDS)/100.0.002.0022 New hostkey configuration parameter and other improvements.

Support for deploying all private edition services in a single namespace.

 62c5395c-5705-46b6-b8c3-c27d62466325 100.0.002.0022 2021-11-23 2021-11-23 project = CBILL AND fixVersion = 100.0.002_Q3_GA AND labels = PE_RNs 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/BillingData Service (BDS)/100.0.003.0029 Support for Elasticsearch v7.0 to support Genesys Interaction Recording (GIR) metrics and other improvements. f1dd5bf5-71af-4f28-94cc-185d57841e95 62c5395c-5705-46b6-b8c3-c27d62466325 100.0.003.0029 2022-03-31 2022-03-31 project = CBILL AND fixVersion = 100.0.003.0001 AND labels = PE_RNs 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/BillingData Service (BDS)/100.0.004.0009 Supports masking of Personally Identifiable Information (PII). 62c5395c-5705-46b6-b8c3-c27d62466325 100.0.004.0009 2022-05-24 2022-05-24 project = CBILL AND fixVersion = 100.0.004.0001 AND labels = PE_RNs 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/BillingDataService/9.0.004.29 Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
  • bds-grafana-dashboard-9.0.4-29.tgz
  • bds-cronjob-9.0.4-29.tgz
  • bds-config-9.0.4-29-pe.tgz
  • scripts:9.0.004.29
 62c5395c-5705-46b6-b8c3-c27d62466325 9.0.004.29 2021-06-30 2021-06-30 issue = CBILL-4628 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/Callback/100.0.000.0004
  • New alwaysCheckCapacity parameter for the Create Callback API.
  • Important security improvements..
 e6de2642-136b-4d94-ac3f-724e317bcbc8 100.0.000.0004 2021-11-03 issue = GES-2664 OR issue = GES-2546 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Callback/100.0.000.0008 Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
  • ges:100.0.000.0008
  • ges-0.0.81.tgz
 e6de2642-136b-4d94-ac3f-724e317bcbc8 100.0.000.0008 2021-06-30 2021-06-30 bd29a217-74d6-4220-a07b-3bdb36d5cf26 project = GES AND issue = GES-2428 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/Callback/100.0.000.0021 Security improvements.
  • ges:100.0.000.0021
  • ges-100.0.000+0021.tgz
 e6de2642-136b-4d94-ac3f-724e317bcbc8 100.0.000.0021 2021-08-12 2021-08-12 issue = CPE-1568 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/Callback/100.0.000.0069
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • ges:100.0.000.0069
  • ges-100.0.000+0057.tgz
 e6de2642-136b-4d94-ac3f-724e317bcbc8 100.0.000.0069 2021-09-09 2021-09-09 issue = GES-2649 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/Callback/100.0.002.2105
  • Support for deploying all private edition services in a single namespace.
  • Support for the enableServiceLinks Helm chart option.
  • GES now supports the use of Redis in cluster mode.
  • Support for a new Prometheus metric for monitoring the database connection.
  • The Number of Agents column has been added to the Callback Queues page in the Callback UI.
  • Updates to the Estimated Wait Time API.
  • Updates to the Callback Developer role.
  • System-level and performance improvements.
  • Important security improvements.
 e6de2642-136b-4d94-ac3f-724e317bcbc8 100.0.002.2105 2022-03-17 2022-03-17 issue = GES-2690 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/Callback/100.0.002.2119
  • Feature parity.
 e6de2642-136b-4d94-ac3f-724e317bcbc8 100.0.002.2119 2022-04-21 issue = GES-2579 OR issue =GES-2778 OR issue = GES-2779 OR issue = GES-2903 OR issue = GES-2715 OR issue = GES-2806 OR issue = GES-2824 OR issue = GES-2835 OR issue = GES-2877 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Callback/9.0.044.00 Support for Genesys Engage cloud on Azure e6de2642-136b-4d94-ac3f-724e317bcbc8 9.0.044.00 2021-03-31 project = GES AND issue = GES-2028 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Callback/9.0.046.00 Resolved issues. e6de2642-136b-4d94-ac3f-724e317bcbc8 9.0.046.00 2021-05-27 88a6c954-78a6-4268-a0aa-3035c11b1aeb project = GES AND status in (Resolved, Closed) AND Sprint = Mandela AND NOT resolution = Not A Bug AND NOT resolution = Will Not Fix AND NOT resolution = Duplicate AND issuetype in (Defect, Improvement, Task, New Feature) ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/Callback/9.0.047.00 Resolved issue. e6de2642-136b-4d94-ac3f-724e317bcbc8 9.0.047.00 2021-07-08 88a6c954-78a6-4268-a0aa-3035c11b1aeb project = GES AND status in (Resolved, Closed) AND Sprint = Ockham AND NOT resolution = Not A Bug ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/Callback/9.0.050.00 New alwaysCheckCapacity parameter for the Create Callback API. e6de2642-136b-4d94-ac3f-724e317bcbc8 9.0.050.00 2021-10-07 project = "Genesys Engagement Services" AND issue = GES-2664 ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/Callback/9.0.050.01 Important security improvements. e6de2642-136b-4d94-ac3f-724e317bcbc8 9.0.050.01 2021-11-04 issue = GES-2715 ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/Callback/9.0.051.00
  • Updates to the Estimated Wait Time API.
  • Resolved issues.
 e6de2642-136b-4d94-ac3f-724e317bcbc8 9.0.051.00 2022-01-13 issue = GES-2755 OR issue = GES-2777 OR issue = GES-2624 OR issue = GES-2670 OR issue = GES-2674 OR issue = GES-2707 OR issue = GES-2729 OR issue = GES-2756 ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/CCEAuth/9.0.000.03 Support for Genesys Engage cloud on Azure 4860e40c-0d81-4e3f-8b99-3a869000bc0e 9.0.000.03 2021-03-31 issue = AUTH-140 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/CXContact/100.0.027.0004
  • A new index for SMS/Email conversations.
  • Support for single-tenant Configuration Server.
  • Customizable Attempt Rules using custom Java Script expressions.
  • Support for non-standard Postgre SQL ports.
  • Ability to export Analytics dashboards and panels to PDF or CSV files.


 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 100.0.027.0004 2021-10-11 project = CLOUDCON AND labels = RN AND labels = Iteration-27 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/CXContact/100.0.028.0001
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
  • Support for deploying all private edition services in a single namespace.
 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 100.0.028.0001 2021-10-29 2021-10-29 issuekey in (CPE-2091) 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/CXContact/100.0.028.0003
  • Custom Compliance rules support priority settings
  • Content field is now aggregated in the NEXDR and NEXCONV indexes
  • Dial Manager now includes partition data for NEXDR and NEXCONV indexes
  • A new check box to enable encryption when exporting Jobs
  • Support for Digital Signature Algorithm (DSA) and EIGamal user public keys for encryption
  • and more...
 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 100.0.028.0003 2021-12-08 2021-12-08 project = CLOUDCON AND labels = RN AND labels = Iteration-28 8b480b3c-2733-433a-9166-eab2c2d0663a • ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/CXContact/100.0.029.0002
  • Variable Email Templates
  • A new option to change time zones for schedules
  • Improvements to how filters work in CX Contact Analytics
  • Various issues related to import and export of files in automation jobs and analytics are resolved
  • Performance improvements and more...
 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 100.0.029.0002 2022-02-28 project = "CX Contact" AND labels = RN AND labels = Iteration-29 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/CXContact/100.0.029.0003 f1dd5bf5-71af-4f28-94cc-185d57841e95 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 100.0.029.0003 2022-03-31 key=CPE-2686 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/CXContact/100.0.029.0004
  • Auto-purge records
  • Retain records in a contact list
  • Validate selection rules
  • and more...
 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 100.0.029.0004 2022-04-25 key = CLOUDCON-15379 OR key = CLOUDCON-15378 OR key = CLOUDCON-15380 OR key = CLOUDCON-15365 OR key = CLOUDCON-15331 OR key = CLOUDCON-15140 OR key = CLOUDCON-15132 OR key = CLOUDCON-14919 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/CXContact/100.0.029.0004HF
  • Improved support for partitioning
  • Resolved issues related to exporting of CX Contact analytics data
  • and more...
 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 100.0.029.0004HF 2022-05-24 key = CLOUDCON-15838 OR key = CLOUDCON-15886 OR key = CLOUDCON-15767 OR key = CLOUDCON-15273 OR key = CLOUDCON-15689 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/CXContact/100.0.029.0005 f1dd5bf5-71af-4f28-94cc-185d57841e95 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 100.0.029.0005 2022-05-02 2022-05-02 key=CPE-2686 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/CXContact/100.0.030.0001
  • Improved support for partitioning
  • Resolved issues related to exporting of CX Contact analytics data
  • and more...
 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 100.0.030.0001 2022-05-24 key = CLOUDCON-15838 OR key = CLOUDCON-15886 OR key = CLOUDCON-15767 OR key = CLOUDCON-15273 OR key = CLOUDCON-15689 5439f1be-1868-4091-b058-1667389b6ce1 • ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/CXContact/9.0.025.04
  • Support for partitions.
  • Support for preprocessing before list import.
 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 9.0.025.04 2021-05-03 project = CLOUDCON AND labels in (Iteration-25) AND labels in (RN) ORDER BY cf[11261] ASC, updated DESC, summary DESC, issuetype DESC ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/CXContact/9.0.025.05 Corrections to the partitioning functionality. 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 9.0.025.05 2021-05-05 project = CLOUDCON AND fixVersion = 9.0.025.05 AND labels = RN ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/CXContact/9.0.026.03
  • Create Consent Lists containing information about customers who have explicitly consented to receive outbound calls, emails, or SMS messages.
  • Optionally use Sender ID-level suppression for SMS and Email channels.
  • External Pre-Dial Validation, enabling the addition of a custom pre-dial validation step (a type of Compliance Rule) together with or in place of standard CX Contact pre-dial validation.
 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 9.0.026.03 2021-06-30 bd29a217-74d6-4220-a07b-3bdb36d5cf26 project = CLOUDCON AND labels = RN AND labels = Iteration-26 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/CXContact/9.0.026.04
  • The Suppression List expiration property is preserved.
  • Various issues are resolved.
 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 9.0.026.04 2021-07-21 project = CLOUDCON AND labels = RN AND labels = Iteration-26 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/100.0.000.4000 b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.000.4000 test
Draft:RN/Designer/100.0.101.0034
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Improvements to Google Dialogflow CX bot integrations.
 b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.101.0034 2021-12-17 2021-12-17 project = DES and fixVersion ~ "100.0.101.*" AND labels = rn 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/Designer/100.0.101.0038 Resolves an issue with barge-in for bots. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.101.0038 2022-01-12 project = DES AND fixVersion in (100.0.101.0037, 100.0.101.0038) AND Sprint = 9811 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/100.0.101.0042 Resolved issues. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.101.0042 2022-01-26 project = DES AND fixversion = 100.0.101.0039 and sprint = 10323 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/100.0.101.0045 Resolved issues. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.101.0045 2022-02-10 project = DES AND fixversion = 100.0.101.0044 and sprint = 10323 ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/Designer/100.0.101.0047 Resolved issues. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.101.0047 2022-02-24 project = DES AND fixVersion in (100.0.101.0046, 100.0.101.0047) ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/Designer/100.0.101.0057 This release includes improvements for deployments hosted on Azure. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.101.0057 2022-03-01 project = DES AND fixversion = 100.0.101.0051 and sprint = 10488 and (component is empty or component not in ("Sync Service")) 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/100.0.101.0058 Resolved issues. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.101.0058 2022-03-16 issue = DES-12880 ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/Designer/100.0.201.0001 Resolved issues. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.201.0001 2022-03-25 project = "DES" AND fixVersion = "100.0.201.0001" ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1 • 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/Designer/100.0.202.0006 New Universal Queue option on the Route Digital block. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.202.0006 2022-04-15 project = DES and sprint = 10058 and fixVersion ~ "100.0.202.*" AND (labels is EMPTY OR labels not in (no_rn, regression)) ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/100.0.202.0011 Resolved issues. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.202.0011 2022-05-11 2022-05-11 project = DES AND fixVersion in (100.0.202.0007, 100.0.202.0009) 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/Designer/100.0.203.0012 Alternate text support for chats in TTS-only announcements. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.203.0012 2022-06-07 project = "DES" AND sprint = Mermet and fixVersion ~"100.0.203.*" AND (labels is EMPTY OR labels not in (no_rn, regression)) ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/100.0.204.0015 Support for custom voices for Google TTS in Personas. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 100.0.204.0015 2022-06-27 project = "DES" AND sprint = Nile and fixVersion ~"100.0.204.*" and labels in (rn, help) ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/9.0.116.09 Support for Genesys CX on Azure. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 9.0.116.09 2021-03-31 project = DES AND issuetype in (Defect, Epic, Improvement, New Feature, Story) AND labels = rn AND Sprint = 8567 ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/9.0.118.04 Ability to pass initial context to bots from the Bot block. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 9.0.118.04 2021-04-22 bd29a217-74d6-4220-a07b-3bdb36d5cf26 project = DES AND labels in (rn, help) AND Sprint in (8666, 8667, 8150) ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/9.0.118.05 Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
  • designer:9.0.118.05.5
  • das:9.0.111.09.14
  • designer-9.0.118.tgz
  • designer-das-9.0.111.tgz
 b9e5e9d4-37a0-4fa2-87a3-957773249c9b 9.0.118.05 2021-06-30 2021-06-30 bd29a217-74d6-4220-a07b-3bdb36d5cf26 issue = DES-11248 8b480b3c-2733-433a-9166-eab2c2d0663a
Draft:RN/Designer/9.0.119.08 Invoking Dialogflow ES bots with events.
 b9e5e9d4-37a0-4fa2-87a3-957773249c9b 9.0.119.08 2021-06-17 bd29a217-74d6-4220-a07b-3bdb36d5cf26 project = DES AND component not in (DAS, "DAS - Rsync", "QA Tasks", "Helm Charts", "Helm Charts Premise", GDPR, DEVOPS, PECAZURE) AND sprint = 8667 AND status in (Closed, Resolved) AND Resolution not in (Duplicate, "Not A Bug", "Won't Do", "Will Not Fix") AND "Epic Link" not in (DES-8427, DES-8428, ec194bf2-b79a-436d-8ff6-eaff94d9f43a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/9.0.119.09 Resolves an issue with the Publish operation in the previous release. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 9.0.119.09 2021-06-28 df56faec-9751-4db7-a158-53fc7e6f4e50 project = DES AND issuetype = Defect AND status = Closed AND Sprint = 9404 ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/Designer/9.0.119.11 Changes to how Designer manages internal key names in userdata. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 9.0.119.11 2021-08-02 project = DES AND labels = rn AND Sprint = 9756 ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/Designer/9.0.122.14 Support for arbitrary UIDs in private edition deployments on OpenShift.
  • designer:9.0.122.14.14
  • designer-100.0.122+1401.tgz
 b9e5e9d4-37a0-4fa2-87a3-957773249c9b 9.0.122.14 2021-08-27 2021-08-31 project = DES and fixVersion ~ "9.0.122*" AND labels in (rn) 8b480b3c-2733-433a-9166-eab2c2d0663a • 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/9.0.122.17 Bot block now supports event-based re-entry.
 b9e5e9d4-37a0-4fa2-87a3-957773249c9b 9.0.122.17 2021-09-07 project = DES AND issuetype = Defect AND fixVersion = 9.0.122.16.16 AND labels = Azure_Issue 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/9.0.122.18 Resolves an issue with barge-in when using DialogFlow ES bots.
 b9e5e9d4-37a0-4fa2-87a3-957773249c9b 9.0.122.18 2021-09-23 project = DES AND fixVersion ~ "9.0.122.18.19" AND "Release Note" is not empty 5439f1be-1868-4091-b058-1667389b6ce1
Draft:RN/Designer/9.0.123.07 Language pack selection for intelligent prompts. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 9.0.123.07 2021-09-20 project = DES AND issue = DES-11832 ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/Designer/9.0.123.10 New Recording Handle Name option for HTTP REST block.
 b9e5e9d4-37a0-4fa2-87a3-957773249c9b 9.0.123.10 2021-11-17 project = DES AND fixVersion = 9.0.123.09.10 ec194bf2-b79a-436d-8ff6-eaff94d9f43a
Draft:RN/Designer/9.0.124.04 Support for Google Dialogflow CX bots.
  • designer:9.0.124.01.1
  • designer-100.0.122+1401.tgz
  • designer-das-100.0.111+0801.tgz
 b9e5e9d4-37a0-4fa2-87a3-957773249c9b 9.0.124.04 2021-09-30 2021-09-30 project = DES and fixVersion in ( "9.0.124.01.1") 8b480b3c-2733-433a-9166-eab2c2d0663a

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