File: Inbound call screen pop.png
From Genesys Documentation
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When accepting an interaction from a known customer, you receive a screen pop of its record with all related information.
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Date/Time | Thumbnail | Dimensions | User | Comment | |
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current | 10:07, April 1, 2021 | 1,912 × 962 (398 KB) | Margarethe.nitzsche@softphone.it (talk | contribs) | Hidden interaction IDs and phone numbers | |
20:32, March 29, 2021 | 1,912 × 962 (404 KB) | Margarethe.nitzsche@softphone.it (talk | contribs) |
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