File: Activity History creation.png
From Genesys Documentation
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The screen pop you receive when a new interaction is established also creates a new Activity History for that interaction and links it to the Contact.
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| Date/Time | Thumbnail | Dimensions | User | Comment | |
|---|---|---|---|---|---|
| current | 09:44, April 1, 2021 | | 1,902 × 955 (360 KB) | Margarethe.nitzsche@softphone.it (talk | contribs) | Hidden interaction IDs and phone numbers |
| 17:50, March 29, 2021 |  | 1,902 × 955 (363 KB) | Margarethe.nitzsche@softphone.it (talk | contribs) |
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