Drilldown: BDSMetric

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BDSMetric > DataSource : GVP Reporting Server database, Genesys Info Mart database or Genesys Info Mart database, Genesys Interaction Recording database or Genesys WFM ETL database

Use the filters below to narrow your results.

productshort:
Draft:BDS (2) · Draft:System (2)
Role:
None (4)
DisplayName:
GVP Minutes (1) · IVR (1) · Workforce Optimization (WFO) 1A bundle (1) · Workforce Optimization (WFO) 1B bundle (1)
TocName:
GVP Minutes (1) · IVR (1) · Workforce Optimization 1A (1) · Workforce Optimization 1B (1)
Dimension:
None (4)
Product:
None (3) · Billing Data Service (1)
Manual:
GenesysChoice (2) · User (2)
UseCase:
None (4)
UnitOfMeasure:
Minutes (1) · port usage time (1) · User (2)
MetricName:
bundle_wfo_1a (1) · bundle_wfo_1b (1) · gvp_minutes (1) · TBD (1)
MetricScope:
Global for each customer tenant (1) · Region (3)
DataSource: (Click arrow to add another value)
DeploymentModel:
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. (1) · One global instance of Genesys Info Mart database for each tenant. (1) · One global instance of Genesys WFM ETL database for each tenant (1) · TBD (1)
IsChoice:
No (4)
ChoiceMetrics:
None (4)

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