Drilldown: BDSMetric

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BDSMetric > DataSource : GVP Reporting Server (RS) database; Genesys Info Mart database or GVP Reporting Server database, Genesys Info Mart database or Genesys Info Mart database, Genesys Interaction Recording database

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productshort:
Draft:BDS (4) · Draft:System (1)
Role:
None (5)
DisplayName:
ASR ports (1) · GVP ASR minutes / GVP TTS minutes (1) · GVP Minutes (1) · IVR (1) · Workforce Optimization (WFO) 1A bundle (1)
TocName:
ASR ports (1) · GVP ASR minutes / GVP TTS minutes (1) · GVP Minutes (1) · IVR (1) · Workforce Optimization 1A (1)
Dimension:
None (5)
Product:
None (2) · Billing Data Service (3)
Manual:
GenesysChoice (1) · User (4)
UseCase:
None (5)
UnitOfMeasure:
minutes (2) · Port peak usage (1) · port usage time (1) · User (1)
MetricName:
bundle_wfo_1a (1) · gvp_asr_minutes, gvp_tts_minutes (1) · gvp_asr_ports (1) · gvp_minutes (1) · TBD (1)
MetricScope:
Region (5)
DataSource: (Click arrow to add another value)
DeploymentModel:
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant. (1) · Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. (1) · Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. (1) · One global instance of Genesys Info Mart database for each tenant. (1) · TBD (1)
IsChoice:
No (5)
ChoiceMetrics:
None (5)

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