Drilldown: BDSMetric
Choose a table:
- AppSection (35)
- Application (18)
- ArchitectureArticle (1)
- Article (6514)
- ArticleCloudRN (90)
- ArticleGlossary (0)
- ArticleHelmRN (44)
- ArticleIndexRN (2)
- ArticleKVP (3)
- ArticleMaturity (64)
- ArticlePEServiceArchitecture (61)
- ArticlePEServiceDeploy (47)
- ArticlePEServiceMetrics (106)
- ArticlePEServiceObservability (45)
- ArticlePEServicePorts (14)
- ArticlePEServiceUpgrade (26)
- ArticleServiceHA (46)
- ArticleServiceUpgrade (0)
- ArticleSimplified (23)
- ArticleUnstructured (673)
- ArticleUpgrades (0)
- BDSMetric (72)
- Boilerplate (7)
- Browser (7)
- CAPDetails (6)
- CSDTArticle (2)
- CapabilitiesTable (28)
- CapabilitiesUseCasesTable (11)
- CloudRN (56)
- Component (69)
- ComponentRN (1006)
- ContentAreaLandingPage (8)
- ContentAreaLandingPageSection (37)
- ContentAreaSection (8)
- CustomArticle1 (0)
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- DeprecationNotices (21)
- EOL (708)
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- Environment (4)
- FAQ (41)
- FAQ Article (8)
- FeatureSection (118)
- FeatureTopic (5)
- FeatureTopicCategory (13)
- GCXI Attribute (866)
- GCXI Folder (142)
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- GCXI Metric (2043)
- GCXI Report (210)
- GEC AzAWSDiffs UseCases (44)
- GEcCap (81)
- GEcCompliance (9)
- GEcTelCon (19)
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- GetStarted (20)
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- Issue (3350)
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- PDMColumn (3423)
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- Section (16813)
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- TSSection (722)
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- Version (4)
- VersionCategory (4)
- VideoGallery (12)
- Videos (646)
- WorkspaceArticle (162)
- All pages (17330)
BDSMetric
Use the filters below to narrow your results.
DisplayName:
Voice 1 bundle (3) ·
Outbound Campaign Transactions (3) ·
Task routing (3) ·
Intelligent Workload Distribution (IWD) (3) ·
Voice 2 bundle (3) ·
Voicemail (3) ·
Digital 2 bundle (3) ·
IVR (3) ·
ASR/TTS (3) ·
WFO (2) ·
Workforce Optimization (WFO) 1A bundle (2) ·
Workforce Optimization (WFO) 1B bundle (2) ·
Gplus Workforce Management (Gplus WFM) (2) ·
Workforce Optimization (WFO) 2 bundle (2) ·
Digital 1 bundle (2)
TocName:
IVR (3) ·
Outbound campaign transactions (3) ·
Intelligent Workload Distribution (3) ·
Task routing (3) ·
Voice 1 (3) ·
Voice 2 (3) ·
Digital 2 (3) ·
Voicemail (3) ·
WFO (3) ·
ASR/TTS (3) ·
Digital 1 (2) ·
Workforce Optimization 1A (2) ·
Workforce Optimization 1B (2) ·
Gplus Workforce Management (2) ·
Workforce Optimization 2 (2)
MetricName:
TBD (9) ·
cx_contact_interactions (3) ·
bundle_voice_one (3) ·
bundle_voice_two (3) ·
bundle_digital_two (3) ·
seats_third_party (3) ·
gvp_minutes (3) ·
gvp_asr_minutes, gvp_tts_minutes (3) ·
gtr_interactions (3) ·
bundle_digital_one (2) ·
seats_gplus_wfm (2) ·
voicemail_boxes_gim (2) ·
bundle_wfo_2 (2) ·
bundle_wfo_1b (2) ·
bundle_wfo_1a (2)
Configuration Server DB (3) ·
Genesys Info Mart (2) ·
Genesys Info Mart database (44) ·
Genesys Info Mart database, Genesys Interaction Recording database (2) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (2) ·
Genesys Info Mart database, GVP Reporting Server database (2) ·
Genesys Info Mart database. (4) ·
Genesys Info Mart DB (1) ·
Genesys WFM ETL database (2) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (2) ·
GVP Reporting Server database ; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (2) ·
GVP Reporting Server database; Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (3) ·
Tenant Configuration Server (1)
None (1) ·
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (4) ·
Instance of Configuration Server per tenant. (1) ·
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant. (3) ·
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. (1) ·
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. (1) ·
One global instance of Configuration Server DB for each tenant. (2) ·
One global instance of Genesys Info Mart database for each tenant (4) ·
One global instance of Genesys Info Mart database for each tenant. (17) ·
One global instance of Genesys Info Mart database for each tenant.|- (1) ·
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- (1) ·
One global instance of Genesys Info Mart database per tenant. (9) ·
One global instance of Genesys Info Mart database, per tenant (1) ·
One global instance of Genesys Info Mart database, per tenant. (10) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Genesys Info Mart DB per tenant. (1) ·
One global instance of Genesys WFM ETL database for each tenant (2) ·
TBD (12)
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Showing below up to 20 results in range #1 to #20.
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