Drilldown: BDSMetric

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BDSMetric > UseCase: None & DataSource : Genesys Info Mart or Genesys Info Mart database, GVP Reporting Server database or Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database

Use the filters below to narrow your results.

productshort:
Draft:BDS (1) · Draft:System (3)
Role:
None (4)
DisplayName:
IVR (1) · WFO (2) · Workforce Optimization (WFO) 2 bundle (1)
TocName:
IVR (1) · WFO (2) · Workforce Optimization 2 (1)
Dimension:
None (4)
Product:
None (4)
Manual:
GenesysChoice (3) · User (1)
UseCase: (Click arrow to add another value)
UnitOfMeasure:
Minutes (1) · User (3)
MetricName:
bundle_wfo_2 (1) · gvp_minutes (1) · TBD (2)
MetricScope:
Region (4)
DataSource: (Click arrow to add another value)
DeploymentModel:
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) · One global instance of Genesys Info Mart database for each tenant. (1) · TBD (2)
IsChoice:
No (4)
ChoiceMetrics:
None (4)

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