Drilldown: BDSMetric

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BDSMetric > DataSource : Genesys Info Mart database, Genesys Interaction Recording database or Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database or Genesys WFM ETL database

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productshort:
Draft:System (3)
Role:
None (3)
DisplayName:
Workforce Optimization (WFO) 1A bundle (1) · Workforce Optimization (WFO) 1B bundle (1) · Workforce Optimization (WFO) 2 bundle (1)
TocName:
Workforce Optimization 1A (1) · Workforce Optimization 1B (1) · Workforce Optimization 2 (1)
Dimension:
None (3)
Product:
None (3)
Manual:
GenesysChoice (3)
UseCase:
None (3)
UnitOfMeasure:
User (3)
MetricName:
bundle_wfo_1a (1) · bundle_wfo_1b (1) · bundle_wfo_2 (1)
MetricScope:
Global for each customer tenant (1) · Region (2)
DataSource: (Click arrow to add another value)
DeploymentModel:
One global instance of Genesys Info Mart database for each tenant. (2) · One global instance of Genesys WFM ETL database for each tenant (1)
IsChoice:
No (3)
ChoiceMetrics:
None (3)

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