Drilldown: BDSMetric

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BDSMetric > DataSource : GVP Reporting Server database, Genesys Info Mart database or Genesys Info Mart database, Genesys Interaction Recording database or Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database

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productshort:
Draft:BDS (2) · Draft:System (2)
Role:
None (4)
DisplayName:
GVP Minutes (1) · IVR (1) · Workforce Optimization (WFO) 1A bundle (1) · Workforce Optimization (WFO) 2 bundle (1)
TocName:
GVP Minutes (1) · IVR (1) · Workforce Optimization 1A (1) · Workforce Optimization 2 (1)
Dimension:
None (4)
Product:
None (3) · Billing Data Service (1)
Manual:
GenesysChoice (2) · User (2)
UseCase:
None (4)
UnitOfMeasure:
Minutes (1) · port usage time (1) · User (2)
MetricName:
bundle_wfo_1a (1) · bundle_wfo_2 (1) · gvp_minutes (1) · TBD (1)
MetricScope:
Region (4)
DataSource: (Click arrow to add another value)
DeploymentModel:
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. (1) · One global instance of Genesys Info Mart database for each tenant. (2) · TBD (1)
IsChoice:
No (4)
ChoiceMetrics:
None (4)

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