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Article > productshort: Draft:PEC-AD & Product : Agent Workspace or Widgets

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Standalone:
None (4) · No (34) · Yes (4)
productshort: (Click arrow to add another value)
Platform:
None (8) · GenesysEngage-cloud (26) · GenesysEngage-onpremises (8)
ComingSoon:
None (6) · No (36)
Role:
None (8) · Administrator (1) · Administrator, Agent, Supervisor (2) · Agent (2) · Agent, Supervisor (28) · Supervisor (1)
DisplayName:
None (3) · About Workspace Web Edition (1) · Agent Assist integration (1) · Agent Assist tab (3) · Agent Workspace (v9) (1) · Channels and the Channels tab (1) · Chat (1) · Co-browse sessions (1) · Configure Workspace Web Edition (1) · Contacts and interactions (1) · Deploy WWE (1) · Email (1) · Facebook Chat (1) · Genesys Predictive Engagement Chat Interaction (1) · Getting started (1) · How Agent Workspace works (1) · Interaction history views (1) · Internal interactions (1) · Knowledge tab (1) · Managing Accessibility for Agent Workspace (1) · Messaging (1) · Navigating Agent Workspace (1) · Outbound campaigns (1) · Provision Workspace Web Edition (1) · Related interactions (1) · Rich message support in History views (1) · Schedule Callback (1) · SMS Chat (1) · Standard responses (1) · Supervising agents (1) · Team Communicator (1) · The Contact Directory and contact management (1) · Twitter Chat (1) · Videos: Using Workspace (1) · Voice Calls (1) · WhatsApp Chat (1) · Workbins (1) · Workitems (1)
TocName:
None (7) · Accessibility for Agent Workspace (1) · Agent Assist (1) · Agent Assist (test 2) (1) · Agent Assist (test) (1) · Agent Workspace (v9) (1) · Calls (1) · Channels and the Channels tab (1) · Chat (1) · Co-browse sessions (1) · Configure WWE (1) · Contacts and interactions (1) · Email (1) · Facebook Chat (1) · Genesys Predictive Engagement (1) · Getting started (1) · How Agent Workspace works (1) · Interaction history views (1) · Internal interactions (1) · Knowledge tab (1) · Messaging (1) · Navigating Agent Workspace (1) · Outbound campaigns (1) · Provision WWE (1) · Related interactions (1) · Schedule a callback (1) · SMS Chat (1) · Standard responses (1) · Supervising agents (1) · Team Communicator (1) · The Contact Directory and contact management (1) · Twitter Chat (1) · Videos: Using Workspace (1) · WhatsApp Chat (1) · Workbins (1) · Workitems (1)
Dimension:
None (38) · ADResponse (3) · ADResponses (1)
Product: (Click arrow to add another value)
Manual:
None (2) · Agent (31) · Supervisor (1) · WWEPEGuide (8)
Application:
None (40) · Agent Workspace (1) · Agent Workspace, Agent Setup, Designer, Outbound (1)
UseCase:
None (41) · CE16, CE18, CE19, CE27, CE29 (1)
PEPageType:
None (39) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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