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==Documentation Support==
Have a comment or correction specific to our documentation? Email our [mailto:MCIX_Writers@genesys.com Documentation Team] to let us know.

To request a Documentation Library DVD containing product documentation, send an email to [mailto:OrderManagementGroup@genesys.com Genesys Order Management]. The DVD does not contain online documentation. You can obtain PDF versions of online documentation by clicking the PDF Version option in the Table of Contents for the online document.

<!-- ==Purchase Technical Support from Genesys==
If you have '''purchased support''' directly from Genesys, please contact Genesys Technical Support at the following regional numbers:

{|{{Prettytable}}
|- 
! {{Hl2}} | Region
! {{Hl2}} | Telephone
! {{Hl2}} | Email
|- 
| North and Latin America 
| +888-369-5555 or +506-674-6767 
| [mailto:support@genesyslab.com support@genesyslab.com]
|- 
| Europe, Middle East, and Africa
| +44-(0)-1276-45-7002
| [mailto:support@genesyslab.co.uk support@genesyslab.co.uk]
|-
| Asia Pacific 
| +61-7-3368-6868 
| [mailto:support@genesyslab.com.au support@genesyslab.com.au]
|-
| Japan 
| +81-3-6361-8950 
| [mailto:support@genesyslab.co.jp support@genesyslab.co.jp]
|-
|}

Prior to contacting technical support, please refer to the Genesys Technical Support Guide for complete contact information and procedures. -->