Provision RAA
From Genesys Documentation
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Contents
Learn how to provision Reporting and Analytics Aggregates (RAA).
Related documentation:
An installed Genesys Info Mart database is required for RAA.
RAA is configured through files — conf.xml and custom *.ss -— which you can provide using any of the following methods:
- place them on a mounted config volume
- configTar variable+configDelivery container — used to supply custom configs (set in configTar)
- configDelivery container without configTar variable — used to supply default config (shipped with RAA Helm chart)
Download examples of these files: RAA Provisioning
Configure thresholds using Agent Setup.
Tenant provisioning
Content coming soon