User:Bgrenon/3 - Genesys Documentation

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UseCase Sales Content[ | edit source]

Query 1: Finds the Platform Challenge and Solution, Sales Notes Internal, Pain Points, Desired State, Personas, Qualifying Questions for CE01 PureEngage On-Premises View JSON
Query 2: Finds all Canonical Benefits for CE01 View JSON

Functional Use Case[ | edit source]

Query 1: Finds the Story, Flow diagram (link to Lucidchart) for CE01 PureEngage On-Premises View JSON
Query 2: Lists the accompanying flow steps (listed in order) View JSON

Use Case Sales for all use cases in PureEngage[ | edit source]

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