User: Bgrenon
From Genesys Documentation
| _pageName | ID | Title | CanonicalBenefitID | CanonicalBenefit | CanonicalBenefitImage | CanonicalBenefitImageURL |
|---|---|---|---|---|---|---|
| BO02/Canonical | BO02 | Genesys Work and Lead Distribution | Improved Employee Utilization | Automate the prioritization and assignment of tasks and leads with continuous push distribution to increase productivity. | https://all.docs.genesys.com/images-supersite/f/f0/Improved_Employee_Occupancy_%281%29.png | |
| BO02/Canonical | BO02 | Genesys Work and Lead Distribution | Improved Employee Utilization | Automate the prioritization and assignment of tasks and leads with continuous push distribution to increase productivity. | https://all.docs.genesys.com/images-supersite/f/f0/Improved_Employee_Occupancy_%281%29.png | |
| BO02/Canonical | BO02 | Genesys Work and Lead Distribution | Increased Revenue | Pushing the highest prioritized leads to sales reps help them follow-up quickly with captured leads to improve conversion rates. | https://all.docs.genesys.com/images-supersite/4/48/Increased-Revenue-profit_costs_up.png | |
| BO02/Canonical | BO02 | Genesys Work and Lead Distribution | Increased Revenue | Pushing the highest prioritized leads to sales reps help them follow-up quickly with captured leads to improve conversion rates. | https://all.docs.genesys.com/images-supersite/4/48/Increased-Revenue-profit_costs_up.png | |
| BO02/Canonical | BO02 | Genesys Work and Lead Distribution | Reduced Employee Attrition | Apply business rules to multiple work items to ensure staff are assigned the right work, fairly. (Genesys Multicloud CX only) | https://all.docs.genesys.com/images-supersite/d/dd/Improved-Employee-Attrition-Rates-people_3.png | |
| BO02/Canonical | BO02 | Genesys Work and Lead Distribution | Reduced Employee Attrition | Apply business rules to multiple work items to ensure staff are assigned the right work, fairly. (Genesys Multicloud CX only) | https://all.docs.genesys.com/images-supersite/d/dd/Improved-Employee-Attrition-Rates-people_3.png |
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