Genesys Voice Payment (CE08) for Genesys Engage on premises
From Genesys Documentation
Contents
Capture payments in your IVR
What's the challenge?
Customers expect convenience and demand data security. They want the option of phone payment with the assurance of cardholder protection. If you don't accept card transactions by phone, you lose money. And if you don't exceed data security standards, you put your customers — and your business — at risk.What's the solution?
Ensure secure interactions with a PCI-compliant solution that protects credit card data submitted to your automated IVR system or to an agent. Protect against fraud and preserve trust while still providing a flexible customer experience.[[Category:]]
Story and Business Context
Info needed.
Use Case Benefits
Info needed.
Summary
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Use Case Definition
Info needed.
For more details
For additional details, contact your Genesys Sales Representative by filing out the form or for immediate assistance call us: 1-888-Genesys.