User: Jdruker/GCXI PG CloudRestricted

iWD > Agent

Existing query for GCXIMCPRG:

1. Agent Name
2. Custom Dimension
3. Department
4. Employee ID
5. Interaction Subtype
6. Interaction Type
7. Process
8. Result Code

Existing query for GCXIPRG:

1. Custom Dimension
2. Department
3. Employee ID
4. Interaction Subtype
5. Interaction Type
6. Process
7. Queue
8. Result Code
9. Solution

New query for GCXIMCPRG:

1. Employee ID
2. Interaction Subtype
3. Interaction Type
4. Result Code

New query for GCXIPRG:

1. Employee ID
2. Interaction Subtype
3. Interaction Type
4. Result Code

iWD > Age

Existing query for GCXIMCPRG:

1. Age Range
2. Age Range 1 day
3. Age Range 1 hour
4. Age Range 15 min
5. Age Range 4 hour
6. Age Range 8 hour
7. Age Range Minutes
8. Age Range Week
9. Department
10. Process

Existing query for GCXIPRG:

1. Age Range
2. Age Range 1 day
3. Age Range 1 hour
4. Age Range 15 min
5. Age Range 4 hour
6. Age Range 8 hour
7. Age Range Minutes
8. Age Range Week
9. Department
10. Process
11. Solution

New query for GCXIMCPRG:

1. Age Range
2. Age Range 1 day
3. Age Range 1 hour
4. Age Range 15 min
5. Age Range 4 hour
6. Age Range 8 hour
7. Age Range Minutes
8. Age Range Week

New query for GCXIPRG:

1. Age Range
2. Age Range 1 day
3. Age Range 1 hour
4. Age Range 15 min
5. Age Range 4 hour
6. Age Range 8 hour
7. Age Range Minutes
8. Age Range Week

iWD

Existing query for GCXIMCPRG:

1. Category Level 10
2. Category Level 3
3. Category Level 4
4. Category Level 5
5. Category Level 6
6. Category Level 7
7. Category Level 8
8. Category Level 9
9. Custom Dimension
10. Department
11. Media Type
12. Process

Existing query for GCXIPRG:

1. Category Level 10
2. Category Level 3
3. Category Level 4
4. Category Level 5
5. Category Level 6
6. Category Level 7
7. Category Level 8
8. Category Level 9
9. Custom Dimension
10. Department
11. Department Custom Dim Attribute 1
12. Department Custom Dim Attribute 2
13. Department Custom Dim Attribute 3
14. Department Custom Dim Attribute 4
15. Department Custom Dim Attribute 5
16. Media Type
17. Process
18. Process Custom Dim Attribute 2
19. Process Custom Dim Attribute 3
20. Process Custom Dim Attribute 4
21. Process Custom Dim Attribute 5
22. Process Custom Dim Attribute1
23. Solution
24. Tenant
25. Tenant Custom Dim Attribute 1
26. Tenant Custom Dim Attribute 2
27. Tenant Custom Dim Attribute 3
28. Tenant Custom Dim Attribute 4
29. Tenant Custom Dim Attribute 5

New query for GCXIMCPRG:

1. Category Level 10
2. Category Level 3
3. Category Level 4
4. Category Level 5
5. Category Level 6
6. Category Level 7
7. Category Level 8
8. Category Level 9
9. Custom Dimension
10. Department
11. Media Type
12. Process

New query for GCXIPRG:

1. Category Level 10
2. Category Level 3
3. Category Level 4
4. Category Level 5
5. Category Level 6
6. Category Level 7
7. Category Level 8
8. Category Level 9
9. Custom Dimension
10. Department
11. Department Custom Dim Attribute 1
12. Department Custom Dim Attribute 2
13. Department Custom Dim Attribute 3
14. Department Custom Dim Attribute 4
15. Department Custom Dim Attribute 5
16. Media Type
17. Process
18. Process Custom Dim Attribute 2
19. Process Custom Dim Attribute 3
20. Process Custom Dim Attribute 4
21. Process Custom Dim Attribute 5
22. Process Custom Dim Attribute1
23. Solution
24. Tenant
25. Tenant Custom Dim Attribute 1
26. Tenant Custom Dim Attribute 2
27. Tenant Custom Dim Attribute 3
28. Tenant Custom Dim Attribute 4
29. Tenant Custom Dim Attribute 5