User contributions
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- 20:33, June 29, 2022 (diff | hist) . . (+207) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-POST CALL SURVEY DIM 2 (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table POST_CALL_SURVEY_DIM_2 |Context=Allows interaction resource facts to be described based on post-call survey responses provided b...") (current)
- 20:33, June 29, 2022 (diff | hist) . . (+191) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-POST CALL SURVEY DIM 1 (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table POST_CALL_SURVEY_DIM_1 |Context=Allows interaction resource facts to be described based on the scores assigned by customers. }}...") (current)
- 20:33, June 29, 2022 (diff | hist) . . (+220) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-MEDIATION SEGMENT FACT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table MEDIATION_SEGMENT_FACT |Context=Describes interaction activity with respect to ACD queues, virtual queues, interaction queues,...") (current)
- 20:33, June 29, 2022 (diff | hist) . . (+152) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-MEDIA TYPE (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table MEDIA_TYPE |Context=Allows facts to be described based on media type, such as Voice. }} {{PDMPageQuery}}") (current)
- 20:33, June 29, 2022 (diff | hist) . . (+176) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-MEDIA ORIGIN (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table MEDIA_ORIGIN |Context=Allows chat session thread facts to be described based on where the session originated. }} {{PDMPageQuery}}") (current)
- 20:33, June 29, 2022 (diff | hist) . . (+214) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-LDR RECORD (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table LDR_RECORD |Context=Allows CX Contact record facts to be described based on contact information type, record type, record statu...") (current)
- 20:33, June 29, 2022 (diff | hist) . . (+192) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-LDR POSTAL CODE (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table LDR_POSTAL_CODE |Context=Allows CX Contact record facts to be described based on postal code values of contact list records. }}...") (current)
- 20:33, June 29, 2022 (diff | hist) . . (+175) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-LDR LIST (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table LDR_LIST |Context=Allows CX Contact record facts to be described based on characteristics of contact lists. }} {{PDMPageQuery}}") (current)
- 20:33, June 29, 2022 (diff | hist) . . (+224) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-LDR GROUP (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table LDR_GROUP |Context=Allows CX Contact record facts to be described based on the name of the agent group or place group associate...") (current)
- 20:33, June 29, 2022 (diff | hist) . . (+157) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-LDR FACT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table LDR_FACT |Context=Describes contact list records that CX Contact reported as unattempted. }} {{PDMPageQuery}}") (current)
- 20:33, June 29, 2022 (diff | hist) . . (+195) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-LDR DEVICE (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table LDR_DEVICE |Context=Allows CX Contact record facts to be described based on device characteristics of the contact list records....") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+187) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-LDR CAMPAIGN (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table LDR_CAMPAIGN |Context=Allows CX Contact record facts to be described based on characteristics of the outbound campaign. }} {{PD...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+286) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-IXN RESOURCE STATE FACT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table IXN_RESOURCE_STATE_FACT |Context=Provides detailed interaction-handling state information in the context of an interaction reso...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+347) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-IRF USER DATA KEYS (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table IRF_USER_DATA_KEYS |Context=Allows specification of up to 800 deployment-specific, user-defined string attributes that may come...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+285) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-IRF USER DATA GEN 1 (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table IRF_USER_DATA_GEN_1 |Context=Allows interaction resource facts and, if so configured, mediation segment facts to be described b...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+320) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-IRF USER DATA CUST 1 (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table IRF_USER_DATA_CUST_1 |Context=Is provided as a sample of a table to store high-cardinality data that comes as deployment-specif...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+188) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-INTERACTION TYPE (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table INTERACTION_TYPE |Context=Allows facts to be described based on interaction type, such as Inbound, Outbound or Internal. }} {{P...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+225) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-INTERACTION RESOURCE STATE (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table INTERACTION_RESOURCE_STATE |Context=Allows facts to be described by the states of contact center resources, as resources are of...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+335) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-INTERACTION RESOURCE FACT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table INTERACTION_RESOURCE_FACT |Context=Represents a summary of each attempt to handle an interaction. It encompasses the mediation...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+164) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-INTERACTION FACT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table INTERACTION_FACT |Context=Represents interactions from the perspective of a customer experience. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+261) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-INTERACTION DESCRIPTOR (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table INTERACTION_DESCRIPTOR |Context=Allows interaction facts to be described by deployment-specific business attributes that charac...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+227) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GROUP ANNEX (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GROUP_ANNEX |Context=Stores additional configuration data to support Genesys Interactive Insights capability to control visibil...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+194) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GPM RESULT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GPM_RESULT |Context=Allows Predictive Routing facts to be described based on characteristics of the Predictive Routing result....") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+198) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GPM PREDICTOR (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GPM_PREDICTOR |Context=Allows Predictive Routing facts to be described based on characteristics of the predictor used for scori...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+221) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GPM MODEL (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GPM_MODEL |Context=Allows Predictive Routing facts to be described based on characteristics of the model used to match interact...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+123) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GPM FACT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GPM_FACT |Context=Represents Predictive Routing events. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+210) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GPM DIM1 (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GPM_DIM1 |Context=Allows Predictive Routing facts to be described based on miscellaneous characteristics of the predictor and r...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+199) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GIDB GCX LOGIN INFO (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GIDB_GCX_LOGIN_INFO |Context= Stores information about the associations of agent to agent logins, including terminated associati...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+146) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GIDB GC TENANT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GIDB_GC_TENANT |Context= Stores information about Tenant configuration objects. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+149) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GIDB GC SKILL (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GIDB_GC_SKILL |Context= Contains information about configuration of Skill objects. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+149) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GIDB GC PLACE (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GIDB_GC_PLACE |Context= Contains information about configuration of Place objects. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+155) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GIDB GC LOGIN (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GIDB_GC_LOGIN |Context= Contains information about configuration of Agent Login objects. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+177) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GIDB GC GROUP (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GIDB_GC_GROUP |Context= Stores information about agent group, place group, and DN group configuration objects. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+153) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GIDB GC FOLDER (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GIDB_GC_FOLDER |Context= Stores information about the configuration of Folder objects. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+157) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GIDB GC CAMPAIGN (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GIDB_GC_CAMPAIGN |Context= Stores information about the configuration of Campaign objects. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+165) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-GIDB GC CALLING LIST (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table GIDB_GC_CALLING_LIST |Context= Stores information about the configuration of Calling List objects. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+176) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-DIALING MODE (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table DIALING_MODE |Context=Allows facts to be described based on attributes of an outbound campaign dialing mode. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+172) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-DATE TIME (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table DATE_TIME |Context=Allows facts to be described by attributes of a calendar date and 15-minute interval. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+193) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-CONTACT INFO TYPE (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table CONTACT_INFO_TYPE |Context=Allows facts to be described based on attributes of an outbound campaign contact information type. }...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+166) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-CONTACT ATTEMPT FACT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table CONTACT_ATTEMPT_FACT |Context=Represents a processing attempt for an outbound campaign contact. }} {{PDMPageQuery}}") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+239) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-COBROWSE USER AGENT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table COBROWSE_USER_AGENT |Context=Allows Co-browse facts to be described based on characteristics of the customer's system that is us...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+221) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-COBROWSE PAGE (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table COBROWSE_PAGE |Context=Allows Co-browse session facts to be described based on characteristics of the web pages that are shared...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+185) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-COBROWSE MODE (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table COBROWSE_MODE |Context=Allows Co-browse facts to be described based on the modes that are used in a Co-browse session. }} {{PDMP...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+187) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-COBROWSE FACT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table COBROWSE_FACT |Context=Allows to describe a web page visit shared by an agent and a customer during a Co-browse session. }} {{PD...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+185) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-COBROWSE END REASON (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table COBROWSE_END_REASON |Context=Allows Co-browse facts to be described based on reasons for Co-browse sessions to finish. }} {{PDMP...") (current)
- 20:32, June 29, 2022 (diff | hist) . . (+145) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-CHAT THREAD FACT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table CHAT_THREAD_FACT |Context=Represents chat session activity in a given thread. }} {{PDMPageQuery}}") (current)
- 20:31, June 29, 2022 (diff | hist) . . (+156) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-CHAT SESSION FACT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table CHAT_SESSION_FACT |Context=Represents chat session activity in a multimedia interaction. }} {{PDMPageQuery}}") (current)
- 20:31, June 29, 2022 (diff | hist) . . (+176) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-CHAT SESSION DIM (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table CHAT_SESSION_DIM |Context=Allows chat session facts to be described based on characteristics of the session. }} {{PDMPageQuery}}") (current)
- 20:31, June 29, 2022 (diff | hist) . . (+110) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-CDR FACT (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table CDR_FACT |Context=Reserved for future use. }} {{PDMPageQuery}}") (current)
- 20:31, June 29, 2022 (diff | hist) . . (+109) . . N Draft:PEC-REP/Current/PDMPEGIM-Postgres/Table-CDR DIM1 (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Table CDR_DIM1 |Context=Reserved for future use. }} {{PDMPageQuery}}") (current)
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