User contributions

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• 14:16, April 18, 2022 (diff | hist) . . (+4,322)‎ . . N PEC-REP/Library/GCXIPRGLibrary/User Data Call SurveyAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= User Data Call Survey Attributes }} ==The following Attributes are in the User Data Call Survey root folder== {{GCXI_Attribute |att...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+895)‎ . . N PEC-REP/Library/GCXIPRGLibrary/User Data Call Survey ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=User Data Call Survey Folder }} {{GCXI_Folder |folderName = User Data Call Survey |longDesc = Objects in this folder enable the organ...")
• 14:16, April 18, 2022 (diff | hist) . . (+12,736)‎ . . N PEC-REP/Library/GCXIPRGLibrary/TimeAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Time Attributes }} ==The following Attributes are in the Time root folder== {{GCXI_Attribute |attr=Date |longDesc=Enables data with...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+541)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Time ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Time Folder }} {{GCXI_Folder |folderName = Time |longDesc = The root folder for time-related objects. All objects in this folder e...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+20,909)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Service ObjectsMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Service Objects Metrics }} {{GCXI_Metric |metric=Bound 1 |shortDesc=The upper boundary of the first service time interval, and the l...")
• 14:16, April 18, 2022 (diff | hist) . . (+24,608)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Service Objects Attributes }} {{GCXI_Attribute |attr=Bound 1 |shortDesc=Enables the organization of data based on the upper boundary...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+1,091)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Service Objects ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Service Objects Folder }} <!-- Writer: Folders and subfolders below this line. Populate the following only as needed: {{GCXI_Folder |...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+201,299)‎ . . N PEC-REP/Library/GCXIPRGLibrary/QueueMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Queue Metrics }} {{GCXI_Metric |metric=Percent Abandoned Inviting |displayName=% Abandoned Inviting |shortDesc=The percentage of int...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+4,729)‎ . . N PEC-REP/Library/GCXIPRGLibrary/QueueAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Queue Attributes }} {{GCXI_Attribute |attr=Queue |shortDesc=Enables data within the reporting interval to be organized by the name of...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+15,038)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Queue ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Queue Folder }} <!-- Writer: Folders and subfolders below this line. Populate the following only as needed: {{GCXI_Folder |folderName...")
• 14:16, April 18, 2022 (diff | hist) . . (+242)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Project GenesysCXInsightsforIWD ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Genesys CX Insights Project for iWD }} This section contains object information for the Geneyss CX Insights for iWD project; which is...")
• 14:16, April 18, 2022 (diff | hist) . . (+211)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Project GenesysCXInsights ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Genesys CX Insights Project }} This section contains object information for the Genesys CX Insights project, which is used to build...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+9,301)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Predictive Routing attributes }} {{GCXI_Attribute |attr=Customer Data Found |shortDesc=Enables the organization of data by whether f...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+9,477)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Predictive Routing ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Predictive Routing Folder }} {{GCXI_Folder |folderName = Predictive Routing |longDesc = The root folder for Genesys Predictive Routin...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+36,738)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Outbound ContactMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Outbound Contact Metrics }} {{GCXI_Metric |metric=Accepted |shortDesc=The total number of times attributed to the interval that cont...")
• 14:16, April 18, 2022 (diff | hist) . . (+2,937)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Outbound ContactAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Outbound Contact Attributes }} {{GCXI_Attribute |attr=Campaign |shortDesc=Enables data to be organized by the name of the outbound...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+7,058)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Outbound Contact ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Outbound Contact Folder }} <!-- Writer: Folders and subfolders below this line. Populate the following only as needed: {{GCXI_Folder...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+35,334)‎ . . N PEC-REP/Library/GCXIPRGLibrary/IWDMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=IWD Metrics }} This page describes metrics in the iWD folder and sub folders. {{GCXI_Metric |metric=Percent Finished |displayName=% F...")
• 14:16, April 18, 2022 (diff | hist) . . (+53,965)‎ . . N PEC-REP/Library/GCXIPRGLibrary/IWDAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=IWD attributes }} This page describes attributes in the iWD root-folder. {{GCXI_Attribute |attr=Category Level 3 |shortDesc=Enables...")
• 14:16, April 18, 2022 (diff | hist) . . (+28,370)‎ . . N PEC-REP/Library/GCXIPRGLibrary/IWD ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=IWD folder }} {{GCXI_Folder |folderName = iWD |longDesc = |shortDesc = |cloud = |premise = |project = |notproject = |introduced...")
• 14:16, April 18, 2022 (diff | hist) . . (+45,608)‎ . . N PEC-REP/Library/GCXIPRGLibrary/DetailMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Detail Metrics }} {{GCXI_Metric |metric=Abandoned Waiting |shortDesc=The total number of customer interactions that were abandoned o...")
• 14:16, April 18, 2022 (diff | hist) . . (+14,286)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Detail ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Detail Folder }} <!-- Writer: Folders and subfolders below this line. Populate the following only as needed: {{GCXI_Folder |folderNam...")
• 14:16, April 18, 2022 (diff | hist) . . (+34,310)‎ . . N PEC-REP/Library/GCXIPRGLibrary/DesignerMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Designer metrics }} {{GCXI_Metric |metric=Start Date Time Key |shortDesc=This metric is reserved for internal use to employ a key fo...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+24,474)‎ . . N PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Designer attributes }} <!-- {{GCXI_Form |form= |formDisplayName= |shortDesc= |longDesc= |dataType= |dbTable= |introduced= |modified=...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+11,947)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Designer ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Designer Folder }} {{GCXI_Folder |folderName = Designer |longDesc = The root Designer folder. Objects in this folder enable the organ...")
• 14:16, April 18, 2022 (diff | hist) . . (+4,961)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Co-browseMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Co-browse metrics }} {{GCXI_Metric |metric=Avg Before Co-browse Started Time |shortDesc=The average amount of time between the begin...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+14,543)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Co-browse attributes }} <!-- {{GCXI_Form |form= |formDisplayName= |shortDesc= |longDesc= |dataType= |dbTable= |introduced= |modified...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+2,561)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Co-browse ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Co-browse Folder }} <!-- Writer: Folders and subfolders below this line. Populate the following only as needed: {{GCXI_Folder |folder...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+66,750)‎ . . N PEC-REP/Library/GCXIPRGLibrary/ChatMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Chat Metrics }} {{GCXI_Metric |metric=Percent Agent Terminated |displayName=% Agent Terminated |longDesc=The percentage of sessions...") (current)
• 14:16, April 18, 2022 (diff | hist) . . (+3,105)‎ . . N PEC-REP/Library/GCXIPRGLibrary/ChatAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Chat Attributes }} This page describes attributes in the Chat folder. {{GCXI_Attribute |attr=End Reason |longDesc=Enables data to be...") (current)
• 14:15, April 18, 2022 (diff | hist) . . (+6,611)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Chat BotMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Chat Bot Metrics }} {{GCXI_Metric |metric=Percent Failed |displayName=% Failed |shortDesc=The percentage of BGS sessions that were i...")
• 14:15, April 18, 2022 (diff | hist) . . (+2,616)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Chat BotAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Chat Bot Attributes }} <!-- {{GCXI_Form |form= |formDisplayName= |shortDesc= |longDesc= |dataType= |dbTable= |introduced= |modified=...")
• 14:15, April 18, 2022 (diff | hist) . . (+2,788)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Chat Bot ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Chat Bot Folder }} <!-- Writer: Folders and subfolders below this line. Populate the following only as needed: {{GCXI_Folder |folderNa...")
• 14:15, April 18, 2022 (diff | hist) . . (+8,001)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Chat ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Chat Folder }} <!-- Writer: Folders and subfolders below this line. Populate the following only as needed: {{GCXI_Folder |folderName...")
• 14:15, April 18, 2022 (diff | hist) . . (+57,879)‎ . . N PEC-REP/Library/GCXIPRGLibrary/CallbackMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Callback Metrics }} This page describes metrics in the Callback folder and subfolders. ==The following metrics are in...") (current)
• 14:15, April 18, 2022 (diff | hist) . . (+12,961)‎ . . N PEC-REP/Library/GCXIPRGLibrary/CallbackAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Callback Attributes }} This page describes Attributes in the Callback folder. ==The following Attributes are in the Ca...") (current)
• 14:15, April 18, 2022 (diff | hist) . . (+4,163)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Callback ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Callback Folder }} <!-- Writer: Folders and subfolders below this line. Populate the following only as needed: {{GCXI_Folder |folderN...") (current)
• 14:15, April 18, 2022 (diff | hist) . . (+117,205)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Business AttributeMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Business Attribute Metrics }} This page describes metrics in the Business Attribute folder and subfolders. {{GCXI_Metric |metric=Av...")
• 14:15, April 18, 2022 (diff | hist) . . (+8,644)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Business AttributeAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Business Attribute attributes }} This page describes attributes in the Business Attribute folder. {{GCXI_Att...") (current)
• 14:15, April 18, 2022 (diff | hist) . . (+10,458)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Business Attribute ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Business Attribute Folder }} <!-- Writer: Folders and subfolders below this line. Populate the following only as needed: {{GCXI_Folde...")
• 14:15, April 18, 2022 (diff | hist) . . (+2,903)‎ . . N PEC-REP/Library/GCXIPRGLibrary/BillingDataMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Billing Data Metrics }} This page describes Metrics in the Billing Data folder. {{GCXI_Metric |metric=Concurrent User...")
• 14:15, April 18, 2022 (diff | hist) . . (+1,604)‎ . . N PEC-REP/Library/GCXIPRGLibrary/BillingDataAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Billing Data Attributes }} This page describes Attributes in the Billing Data folder. {{GCXI_Attribute |attr=Business...")
• 14:15, April 18, 2022 (diff | hist) . . (+1,825)‎ . . N PEC-REP/Library/GCXIPRGLibrary/BillingData ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Billing Data Folder }} ==Billing Data folder and subfolders== {{GCXI_Folder |folderName = Billing Data |longDesc = The root Billing...")
• 14:15, April 18, 2022 (diff | hist) . . (+208,192)‎ . . N PEC-REP/Library/GCXIPRGLibrary/AgentMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Agent Metrics }} This page describes Metrics in the Agent folder and subfolders. {{GCXI_Metric |metric=Start Date Time Key...")
• 14:15, April 18, 2022 (diff | hist) . . (+29,419)‎ . . N PEC-REP/Library/GCXIPRGLibrary/AgentAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Agent Attributes }} This page describes Attributes in the Agent folder. {{GCXI_Attribut...")
• 14:15, April 18, 2022 (diff | hist) . . (+20,884)‎ . . N PEC-REP/Library/GCXIPRGLibrary/Agent ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Agent Folder }} ==Agent folder and subfolders== {{GCXI_Folder |folderName = Agent |longDesc = The root Agent folder. Objects in this...")
• 14:15, April 18, 2022 (diff | hist) . . (+777)‎ . . N PEC-REP/Current/GCXIPRG/AgentMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Agent metrics |Context=Use metrics in the Agent folder to build agent-related reports. }} Note the following: *Unless other wise noted...") (current)
• 14:15, April 18, 2022 (diff | hist) . . (+753)‎ . . N PEC-REP/Current/GCXIPRG/AgentAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName= Agent Attributes }} Use attributes from the Agent folder to build agent-related reports. Note the following: *When creating attrib...") (current)
• 14:15, April 18, 2022 (diff | hist) . . (+2,088)‎ . . N PEC-REP/Current/GCXIPRG ‎ (Created page with "{{MintyDocsManual |version=Current |manual=GCXIPRG |defaultform=Form:ArticleSimplifiedWikiEdit |alternateforms=Form:Article, Form:ArticleUnstructured, Form:TaskSummary, Form:F...")
• 14:15, April 18, 2022 (diff | hist) . . (+82)‎ . . Draft:PEC-REP/Library/GCXIPRGLibrary/AgentMetrics ‎

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