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10:08, April 1, 2021
Inbound call no record.png
(
file
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341 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
10:08, April 1, 2021
Click phone icon.png
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file
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168 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
10:07, April 1, 2021
Inbound call screen pop.png
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file
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398 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
10:07, April 1, 2021
Information about the call.png
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260 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
10:05, April 1, 2021
Green and red bars.png
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243 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
10:05, April 1, 2021
Active call toolbar.png
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354 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
10:03, April 1, 2021
Session and application tab panels.png
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468 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
10:02, April 1, 2021
Adapter exit.png
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326 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
10:02, April 1, 2021
Change status.png
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420 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
10:01, April 1, 2021
Adapter displays your name.png
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398 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
10:00, April 1, 2021
Adapter is displayed CIF 1.png
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366 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
09:56, April 1, 2021
Activity History fields.png
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246 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
09:44, April 1, 2021
Activity History creation.png
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file
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360 KB
Margarethe.nitzsche@softphone.it
Hidden interaction IDs and phone numbers
19:00, March 30, 2021
ConfigureOutcomeProbability.png
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file
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27 KB
Barbara.martin@genesys.com
18:58, March 30, 2021
SetUpTrigger.png
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file
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19 KB
Barbara.martin@genesys.com
18:44, March 30, 2021
SetUpActionMap.png
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11 KB
Barbara.martin@genesys.com
18:21, March 30, 2021
SetUpAction.png
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33 KB
Barbara.martin@genesys.com
12:12, March 30, 2021
HRCXIWeeklyQueueSummaryDashboard AHTandTrans.png
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file
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86 KB
Tony.gilchrist@genesys.com
12:12, March 30, 2021
HRCXIWeeklyQueueSummaryDashboard QVolume.png
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file
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52 KB
Tony.gilchrist@genesys.com
22:52, March 29, 2021
Tested Workflow error.png
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699 KB
Margarethe.nitzsche@softphone.it
22:51, March 29, 2021
Tested Workflow ok.png
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670 KB
Margarethe.nitzsche@softphone.it
22:49, March 29, 2021
Debugger refresh icon.png
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6 KB
Margarethe.nitzsche@softphone.it
22:49, March 29, 2021
Debugger step by step icon.png
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4 KB
Margarethe.nitzsche@softphone.it
22:48, March 29, 2021
Debugger entire Workflow icon.png
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4 KB
Margarethe.nitzsche@softphone.it
22:44, March 29, 2021
Workflow Debugger open.png
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112 KB
Margarethe.nitzsche@softphone.it
22:43, March 29, 2021
Workflow Debugger is displayed.png
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1.01 MB
Margarethe.nitzsche@softphone.it
22:38, March 29, 2021
Display CRM record icon.png
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3 KB
Margarethe.nitzsche@softphone.it
22:37, March 29, 2021
Get information from specific CRM record icon.png
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3 KB
Margarethe.nitzsche@softphone.it
22:36, March 29, 2021
Update CRM record icon.png
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3 KB
Margarethe.nitzsche@softphone.it
22:36, March 29, 2021
Create CRM record icon.png
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2 KB
Margarethe.nitzsche@softphone.it
22:35, March 29, 2021
Search CRM record icon.png
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3 KB
Margarethe.nitzsche@softphone.it
22:34, March 29, 2021
Start outbound call icon.png
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2 KB
Margarethe.nitzsche@softphone.it
22:34, March 29, 2021
Run generic JS code icon.png
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3 KB
Margarethe.nitzsche@softphone.it
22:33, March 29, 2021
Evaluate Boolean condition icon.png
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3 KB
Margarethe.nitzsche@softphone.it
22:32, March 29, 2021
Attach information to current interaction icon.png
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3 KB
Margarethe.nitzsche@softphone.it
22:32, March 29, 2021
Create Workflow variable icon.png
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3 KB
Margarethe.nitzsche@softphone.it
22:19, March 29, 2021
All Workflows.png
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206 KB
Margarethe.nitzsche@softphone.it
22:17, March 29, 2021
Ribbon menu.png
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26 KB
Margarethe.nitzsche@softphone.it
22:14, March 29, 2021
Workflow Designer home.png
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1,016 KB
Margarethe.nitzsche@softphone.it
22:13, March 29, 2021
New CTI Workflow.png
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64 KB
Margarethe.nitzsche@softphone.it
22:12, March 29, 2021
New CTI Event.png
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50 KB
Margarethe.nitzsche@softphone.it
22:09, March 29, 2021
Copy or delete tile.png
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file
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42 KB
Margarethe.nitzsche@softphone.it
22:05, March 29, 2021
Activity properties.png
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120 KB
Margarethe.nitzsche@softphone.it
22:03, March 29, 2021
Customized prefix.png
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175 KB
Margarethe.nitzsche@softphone.it
22:02, March 29, 2021
Solutions and Workflow Editor App.png
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232 KB
Margarethe.nitzsche@softphone.it
21:54, March 29, 2021
Workflow Editor App.png
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file
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139 KB
Margarethe.nitzsche@softphone.it
21:52, March 29, 2021
Workflow Designer graphic interface.png
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741 KB
Margarethe.nitzsche@softphone.it
20:46, March 29, 2021
Warning icon.png
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2 KB
Margarethe.nitzsche@softphone.it
20:45, March 29, 2021
Error icon.png
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2 KB
Margarethe.nitzsche@softphone.it
20:44, March 29, 2021
Worst icon.png
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file
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2 KB
Margarethe.nitzsche@softphone.it
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