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05:51, February 18, 2021
Slotfillingdiagram.png
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file
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17 KB
Xavier.roy@genesys.com
Updated to remove domain model and also updated to reflect diagram guidelines
19:31, February 17, 2021
Des CV overview.png
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file
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46 KB
Julie.munn@genesys.com
18:18, February 17, 2021
SendWebEvent.png
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55 KB
Barbara.martin@genesys.com
19:12, February 12, 2021
GPE customer visits website diagram.png
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9 KB
Barbara.martin@genesys.com
17:25, February 12, 2021
GPE customer interacts with chatbot diagram.png
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6 KB
Barbara.martin@genesys.com
16:53, February 12, 2021
GPE web chat operations diagram.png
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66 KB
Barbara.martin@genesys.com
16:52, February 12, 2021
GPE webchat webaction diagram.png
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26 KB
Barbara.martin@genesys.com
16:52, February 12, 2021
GPE adobe to genesys profile enrichment diagram.png
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85 KB
Barbara.martin@genesys.com
16:50, February 12, 2021
GAPI 900 Facebook Public Conversation Tab.png
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59 KB
Matthew.west@genesys.com
16:47, February 12, 2021
GPE customer escalates to agent diagram.png
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20 KB
Barbara.martin@genesys.com
16:45, February 12, 2021
GPE chat solution overview diagram.png
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9 KB
Barbara.martin@genesys.com
16:44, February 12, 2021
GPE webhook process overview diagram.png
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20 KB
Barbara.martin@genesys.com
16:43, February 12, 2021
GPE customer receives chat offer diagram.png
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15 KB
Barbara.martin@genesys.com
16:27, February 12, 2021
GPE chat solution how it works diagram.png
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32 KB
Barbara.martin@genesys.com
15:22, February 12, 2021
Gplus 900 Salesforce Custom API Object.png
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362 KB
Matthew.west@genesys.com
17:38, February 11, 2021
GAPI 900 Async to Chat Interaction Button.png
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file
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910 bytes
Matthew.west@genesys.com
15:53, February 11, 2021
GAPI 900 Conversation Tab Private Button.png
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file
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2 KB
Matthew.west@genesys.com
15:52, February 11, 2021
GAPI 900 Conversation Tab Public Button.png
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3 KB
Matthew.west@genesys.com
19:01, February 10, 2021
Auth idp init.png
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203 KB
Julie.munn@genesys.com
17:55, February 9, 2021
Des create build 2.png
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17 KB
Brian.marshall@genesys.com
17:54, February 9, 2021
Des create build.png
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file
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7 KB
Brian.marshall@genesys.com
19:51, February 8, 2021
AS ToastDataSort GAPI-26514.png
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31 KB
Monique.gionet@genesys.com
15:11, February 8, 2021
Des segmentation add condition.png
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file
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18 KB
Brian.marshall@genesys.com
20:25, February 5, 2021
Cap-outcome.png
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file
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228 KB
Julie.munn@genesys.com
20:15, February 5, 2021
Verti-test.png
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191 KB
Julie.munn@genesys.com
20:02, February 5, 2021
Hori-test.png
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156 KB
Julie.munn@genesys.com
19:44, February 5, 2021
Test-horizonal.png
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17 KB
Julie.munn@genesys.com
15:53, February 5, 2021
WebchatActionMap.png
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34 KB
Barbara.martin@genesys.com
15:28, February 5, 2021
Timing.png
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18 KB
Barbara.martin@genesys.com
00:27, February 5, 2021
Designer-plus-bot-book-flight.png
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29 KB
Richard.pfeiffer@genesys.com
15:38, February 4, 2021
AS AD ExternalURLs GAPI-26236.png
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65 KB
Monique.gionet@genesys.com
15:29, February 4, 2021
AS ScreenPop GAPI-26233.png
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157 KB
Monique.gionet@genesys.com
15:17, February 4, 2021
AS Statistics GAPI-26231.png
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51 KB
Monique.gionet@genesys.com
15:05, February 4, 2021
AS DesktopViewsFull GAPI-22966.png
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250 KB
Monique.gionet@genesys.com
14:45, February 4, 2021
MessengerOverview.png
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68 KB
Barbara.martin@genesys.com
14:44, February 4, 2021
Genesys portal hybrid-icons.png
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40 KB
Mary.hachey@genesys.com
14:08, February 4, 2021
AS DesktopViews GAPI-22966.png
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file
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162 KB
Monique.gionet@genesys.com
18:56, February 3, 2021
LinkContentOffer.png
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file
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137 KB
Barbara.martin@genesys.com
18:39, February 3, 2021
LinkArchitectFlow.png
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210 KB
Barbara.martin@genesys.com
16:15, February 3, 2021
LinkWebhook.png
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file
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164 KB
Barbara.martin@genesys.com
15:30, February 3, 2021
Des FC search.png
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file
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17 KB
Julie.munn@genesys.com
15:30, February 3, 2021
Des CV search.png
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file
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33 KB
Julie.munn@genesys.com
15:23, February 3, 2021
Des CV calendar.png
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416 bytes
Julie.munn@genesys.com
15:19, February 3, 2021
Des CV create.png
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file
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33 KB
Julie.munn@genesys.com
15:18, February 3, 2021
WEM Engage data flow.png
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file
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41 KB
Mary.hachey@genesys.com
This is an updated version
15:11, February 3, 2021
Wem engage role supervisor testdiagram 03.png
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file
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3 KB
Mary.hachey@genesys.com
13:08, February 3, 2021
ContentOfferImageURL.png
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file
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14 KB
Barbara.martin@genesys.com
13:04, February 3, 2021
ContentOfferImageFile.png
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file
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35 KB
Barbara.martin@genesys.com
12:48, February 3, 2021
ContentOfferStyle.png
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file
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52 KB
Barbara.martin@genesys.com
12:48, February 3, 2021
ContentOfferContent.png
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file
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51 KB
Barbara.martin@genesys.com
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