Get started with Altocloud for Genesys Engage Premises

Get started with Altocloud for Genesys Engage Premises

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Genesys Engage premises-based customers should complete these initial tasks in order to use .

Overview

1. Prepare your platform.
2. Assign permissions to your users.
3. Learn about 's and how to . Then .
4. .
   Tip

   Initially, configure only the . Then use to verify that is tracking events. After basic tracking works, configure the rest of the web tracking settings.
9. .
   

Prepare your platform

• Provision Genesys Engage hybrid integrations.

Assign Altocloud permissions

You manage Altocloud permissions in the PureCloud Admin menu under People & Permissions. For information on how to assign these permissions to your users, see Altocloud permissions overview.