Template:SMART Requirements FormatTemplate - Genesys Documentation

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Contents

1 Agent UI
2 Reporting
- 2.1 Real-time Reporting
- 2.2 Historical Reporting

Agent UI[edit source]

Info needed.

Reporting[edit source]

Real-time Reporting[edit source]

Info needed.

Historical Reporting[edit source]

Info needed.

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SMART Cargo