From Genesys Documentation
(Published) |
(Published) |
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|Platform=PureEngage | |Platform=PureEngage | ||
|Type=Agent Features | |Type=Agent Features | ||
| + | |Title=Agent | ||
|Links=[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/Chat Customer chats] | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/Chat Customer chats] | ||
| Line 13: | Line 14: | ||
|Platform=PureEngage | |Platform=PureEngage | ||
|Type=Supervisor Features | |Type=Supervisor Features | ||
| + | |Title=Supervisor | ||
|Links=[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/super#MonitorChat Monitor agent activity] | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/super#MonitorChat Monitor agent activity] | ||
Revision as of 21:32, March 21, 2019
Click on any of the following to see the documentation for that version:
Agent
Supervisor
Administrator
Release Notes
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