From Genesys Documentation
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|Platform=PureEngage | |Platform=PureEngage | ||
|Type=Supervisor Features | |Type=Supervisor Features | ||
| − | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/ | + | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/super#MonitorChat Monitor agent activity] |
| − | [https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/ | + | [https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/Chat Customer chats] |
[https://docs.genesys.com/Documentation/PSAAS/latest/Supervisor/intinter Internal chats] | [https://docs.genesys.com/Documentation/PSAAS/latest/Supervisor/intinter Internal chats] | ||
Revision as of 20:23, March 4, 2019
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