Difference between revisions of "Draft: ATC/Current/AdminGuide/Get Started PureEngage"

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|DisplayName=Get started with Altocloud for Genesys Engage Premises
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|Context=PureEngage premises-based customers should complete these initial tasks in order to use {{MINTYDOCSPRODUCT}}.
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|Context=Genesys Engage premises-based customers should complete these initial tasks in order to use {{MINTYDOCSPRODUCT}}.
 
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|structuredtext=*[https://all.docs.genesys.com/Draft:PEC-Hybrid/Current/Admin/About Provision PureEngage hybrid integrations.]
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|structuredtext=*[https://all.docs.genesys.com/Draft:PEC-Hybrid/Current/Admin/About Provision Genesys Engage hybrid integrations.]
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*{{#mintydocs_link:topic=ATC/PureEngagePrereqs|standalone|link text=Verify prerequisites for PureEngage hybrid deployments.}}
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*{{#mintydocs_link:topic=ATC/Genesys EngagePrereqs|standalone|link text=Verify prerequisites for Genesys Engage hybrid deployments.}}
 
*{{#mintydocs_link:topic=About|manual=WDEPlugin|version=Current|link text=Deploy the Genesys Altocloud Plugin for Workspace Desktop Edition.}}
 
*{{#mintydocs_link:topic=About|manual=WDEPlugin|version=Current|link text=Deploy the Genesys Altocloud Plugin for Workspace Desktop Edition.}}
 
*{{#mintydocs_link:topic=About|manual=PacingServiceDeployment|version=Current|link text=Configure the Agent Pacing Service.}}
 
*{{#mintydocs_link:topic=About|manual=PacingServiceDeployment|version=Current|link text=Configure the Agent Pacing Service.}}

Revision as of 12:03, July 15, 2020

This is a draft page; it has not yet been published.

Genesys Engage premises-based customers should complete these initial tasks in order to use .

Overview

  1. Prepare your platform.
  2. Assign permissions to your users.
  3. Learn about 's
    #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
    and how to
    #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
    . Then
    #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
    .
  4. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
    .
    Tip
    Initially, configure only the
    #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
    . Then use
    #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
    to verify that is tracking events. After basic tracking works, configure the rest of the web tracking settings.
  5. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
  6. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
  7. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
  8. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
  9. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
    .

Prepare your platform

  • Provision Genesys Engage hybrid integrations.
  • #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
  • #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).
  • #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureEngage).

Assign Altocloud permissions

You manage Altocloud permissions in the PureCloud Admin menu under People & Permissions. For information on how to assign these permissions to your users, see Altocloud permissions overview.

Retrieved from "https://all.docs.genesys.com/Draft:ATC/Current/AdminGuide/Get_Started_PureEngage (2025-06-23 23:26:55)"