Difference between revisions of "Form: Article"
From Genesys Documentation
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| − | Contextual statement <sup>{{FormTip|Add an introductory sentence to set up the context for this page. | + | Contextual statement <sup>{{FormTip|Add an introductory "contextual" sentence to set up the context for this page - a snapshot of what the reader can expect to learn or accomplish from reading this page. |
| + | |||
| + | The goal is this: | ||
| + | *A user reaches this page through search, or a link. | ||
| + | *They need to understand as quickly as possible whether this page is worth reading for their purposes. | ||
| + | *The two best places to establish context are the title of the page, and this intro sentence. | ||
| + | *If the reader determines that no, this is the wrong page, header or sidebar links should direct them to higher level pages to guide them further. | ||
| + | |||
| + | Here are two examples of successful contextual statements: | ||
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| + | For a Getting started page: | ||
| + | Learn to navigate in CX Insights, how you can access and run/generate historical reports, and how you can control what data is included in reports. You can also go straight to a {{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXIIncludedReports|display text=complete list of available reports}}. | ||
| + | |||
| + | For a standard topic: | ||
| + | Use ''themes'' to change the appearance of Genesys Widgets. Themes allow you to apply colors and fonts to all of your widgets in a single operation. | ||
| + | |||
| + | {{NoteFormat|These context statements are saved in Cargo and can be re-used on portal pages and other global lists. Consider this secondary purpose as well: how this statement can give context to a link or list, letting a reader know what to expect before they click to come to this page.}} | ||
| + | }}</sup> | ||
{{{field|Context|input type=textarea|editor=visualeditor|mandatory|maxlength=500}}} | {{{field|Context|input type=textarea|editor=visualeditor|mandatory|maxlength=500}}} | ||
Revision as of 13:21, December 18, 2019
This is the "Article" form. To create a page with this form, enter the page name below; if a page with that name already exists, you will be sent to a form to edit that page.