Difference between revisions of "Draft: RN/WorkspaceAPI/100.0.004.0309"

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(Created page with "{{ComponentRN |ComponentId=13b5c81e-dc02-4009-adb4-a37244623672 |JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Wor...")
 
(Tag: New redirect)
 
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{{ComponentRN
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#REDIRECT [[Draft:RN/WorkspaceAPI/100.0.004.0312]]
|ComponentId=13b5c81e-dc02-4009-adb4-a37244623672
 
|JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Workspace Web Edition Help", "Workspace Web Edition - Localization", "GWS Workspace Service", "Gplus Adapter for Salesforce")) OR ( project = "Agent Workspace" ))  AND labels = wwe-february-23
 
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
 
|ReleaseDate=2023-03-17
 
|Highlight=Resolved issue.
 
}}
 
{{Issue
 
|TicketNumber=GAPI-36932
 
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 
|Content=[Workspace API][Azure][AWS]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[GWS][PE]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[WWE]:[AWS][Azure][Private]:A chat consultation received by an agent is now stopped if the main chat interaction from which the consultation was created has been placed in a queue or a workbin. Previously, in such situation, the chat consultation was not stopped which affected targeted agent capacity to receive a new chat.
 
|LocalContent=The Workspace API now reacts appropriately to an internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.
 
}}
 

Latest revision as of 12:01, March 13, 2023

This is a draft page; it has not yet been published.