Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"

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<p>Login to your [https://developer.mypurecloud.com/api/rest/index.html PureCloud Region], then follow these steps:</p>
 
<p>Login to your [https://developer.mypurecloud.com/api/rest/index.html PureCloud Region], then follow these steps:</p>
 
<ol type="a">
 
<ol type="a">
<li>Create a Client Credential OAuth Client. It is required to create the PureCloud PureEngage Identity Provider (IDP). In your PureCloud Region, create a Client Credential Grant. Open '''Integrations''', select '''OAuth''', and enter '''PureEnagage Client Credentials''' as the App name in the '''Client Details''' tab. Select the '''Client Credentials''' grant type.<br>
+
<li>Create a Client Credential OAuth Client that is to based on the specific services you are using, such as the [https://all.docs.genesys.com/ATC/Current/PacingServiceDeployment/ProvisioningArticle Pacing Service]. It is required to create the PureCloud PureEngage Identity Provider (IDP). In your PureCloud Region, create a Client Credential Grant. Open '''Integrations''', select '''OAuth''', and enter '''PureEnagage Client Credentials''' as the App name in the '''Client Details''' tab. Select the '''Client Credentials''' grant type.<br>
 
[[File:Hybrid_Client_Credential_OAuth_Grant.png|500px]]<br>
 
[[File:Hybrid_Client_Credential_OAuth_Grant.png|500px]]<br>
 
In the '''Roles''' tab, assign the '''Admin''' role and set the division as '''Home'''.<br>
 
In the '''Roles''' tab, assign the '''Admin''' role and set the division as '''Home'''.<br>

Revision as of 17:51, June 19, 2019

This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.

This article describes the essential provisioning steps to enable a hybrid integration between Genesys PureEngage On-Premises deployments and Genesys PureCloud services. This enables you to access many of the great Genesys PureCloud Services in your On-Premises deployments.

Supported Services

About Provisioning

PureCloud Provisioning Steps

PureEngage On Premises: Transaction object for hybrid integrations

Opening Your Network