Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
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| − | <li>By default, Altocloud permissions are included in the Admin and AI Agent roles (which includes all necessary permissions for using Altocloud). As auto-provisioned users are created with the '''employee''' role, which does not include Altocloud permissions. You must grant the [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ Altocloud permissions] to the employee role. You may grant Altocloud permissions to additional roles as needed.</li> | + | <li>By default, Altocloud permissions are included in the '''Admin''' and '''AI Agent''' roles (which includes all necessary permissions for using Altocloud). As auto-provisioned users are created with the '''employee''' role, which does not include Altocloud permissions. You must grant the [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ Altocloud permissions] to the employee role. You may grant Altocloud permissions to additional roles as needed. Copy these role names for the '''PureEngage On Premises: Transaction object for hybrid integrations''' steps below.</li> |
| − | <li>(Optional as needed) Create additional Admin accounts by [https://help.mypurecloud.com/articles/add-people-organization/ adding people to your organization] and [https://help.mypurecloud.com/articles/assign-roles-divisions-licenses-and-add-ons/ assigning them] to the Admin role.</li> | + | <li>(Optional as needed) Create additional '''Admin''' accounts by [https://help.mypurecloud.com/articles/add-people-organization/ adding people to your organization] and [https://help.mypurecloud.com/articles/assign-roles-divisions-licenses-and-add-ons/ assigning them] to the '''Admin''' role.</li> |
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<li>'''organization_sname''': The PureCloud organization short name for this tenant.</li> | <li>'''organization_sname''': The PureCloud organization short name for this tenant.</li> | ||
<li>'''organization_id''': The PureCloud organization id for this tenant.</li> | <li>'''organization_id''': The PureCloud organization id for this tenant.</li> | ||
| − | <li>'''default_agent_role_name''': The default PureCloud agent role name for an AI | + | <li>'''default_agent_role_name''': The default PureCloud agent role name for an '''AI Agent'''. This will always be '''employee'''. </li> |
<li>'''default_admin_role_name''': The default PureCloud admin role name. This is '''admin'''.</li> | <li>'''default_admin_role_name''': The default PureCloud admin role name. This is '''admin'''.</li> | ||
<li>'''base_auth_url''': The base auth URL that can be used for any PureCloud service; for example: '''base_auth_url''' should be <nowiki>https://[region_host]/oauth/token</nowiki> (for example: <nowiki>"https://login.mypurecloud.com/oauth/token"</nowiki>). <nowiki>[region_host]</nowiki> is the authentication-based FQDN for the region; the regions are listed on [https://developer.mypurecloud.com/api/rest/ this page].</li> | <li>'''base_auth_url''': The base auth URL that can be used for any PureCloud service; for example: '''base_auth_url''' should be <nowiki>https://[region_host]/oauth/token</nowiki> (for example: <nowiki>"https://login.mypurecloud.com/oauth/token"</nowiki>). <nowiki>[region_host]</nowiki> is the authentication-based FQDN for the region; the regions are listed on [https://developer.mypurecloud.com/api/rest/ this page].</li> | ||
Revision as of 13:29, June 19, 2019
This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.
Contents
This article describes the essential provisioning steps to enable a hybrid integration between Genesys PureEngage On-Premises deployments and Genesys PureCloud services. This enables you to access many of the great Genesys PureCloud Services in your On-Premises deployments.