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{{MintyDocsProduct
 
{{MintyDocsProduct
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|UserFunctions=Yes
 
|displayname=Genesys Use Cases
 
|displayname=Genesys Use Cases
 
|contentarea=UseCases
 
|contentarea=UseCases
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|definition=Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions.
 
|definition=Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions.
 
|ComingSoon=No
 
|ComingSoon=No
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|workspace_id=UseCases
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|video=292035100
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}}{{#ifingroup:Employees,docteam|
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{{MintyDocsProductLandingSections
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|UserFunctions=Yes
 
|Type=Get Started
 
|Type=Get Started
 
|Title=Explore Use Cases
 
|Title=Explore Use Cases
 
|Description=Sort or search all Genesys Use Cases.
 
|Description=Sort or search all Genesys Use Cases.
−
|Links=* [[UseCases/Current/PureCloud/About|PureCloud]]
+
|Links=* [[UseCases/Current/PureCloud|PureCloud]]
−
* [[UseCases/Current/PureEngageCloud/About|PureEngage Cloud]]
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* [[UseCases/Current/PureEngageCloud|PureEngage Cloud]]
−
* [[UseCases/Current/PureEngage/About|PureEngage On-Premises]]
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* [[UseCases/Current/PureEngage|PureEngage On-Premises]]
−
* [[UseCases/Current/PureConnect/About|PureConnect]]
+
* [[UseCases/Current/PureConnect|PureConnect]]
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
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|UserFunctions=Yes
 
|Type=XYZ Documentation
 
|Type=XYZ Documentation
 
|Title=Explore Use Case Benefits
 
|Title=Explore Use Case Benefits
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|Links=* [[UseCases/Benefits|Drilldown by Benefits]]
 
|Links=* [[UseCases/Benefits|Drilldown by Benefits]]
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
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|UserFunctions=Yes
 
|Type=XYZ Documentation
 
|Type=XYZ Documentation
 
|Title=Explore Maturity Level
 
|Title=Explore Maturity Level
 
|Description=Find maturity level information for all use cases.
 
|Description=Find maturity level information for all use cases.
−
|Links=* [[UseCases/Current/PureEngageMigration/About|PureEngage]]
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|Links=* [[UseCases/Current/PureEngageMigration|PureEngage]]
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* [[UseCases/Current/PureCloudMigration/About|PureCloud]]  
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* [[UseCases/Current/PureCloudMigration|PureCloud]]  
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* [[UseCases/Current/PureConnectMigration/About|PureConnect]]
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* [[UseCases/Current/PureConnectMigration|PureConnect]]
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
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|UserFunctions=Yes
 
|Type=XYZ Documentation
 
|Type=XYZ Documentation
 
|Title=Explore Interdependencies
 
|Title=Explore Interdependencies
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|Links=* [[Usecase/Interdependencies|Use case interdependencies]]
 
|Links=* [[Usecase/Interdependencies|Use case interdependencies]]
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
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|UserFunctions=Yes
 
|Type=Get Started
 
|Type=Get Started
 
|Title=Training Video
 
|Title=Training Video
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|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
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|UserFunctions=Yes
 
|Type=Install and Config
 
|Type=Install and Config
 
|Title=Blueprints
 
|Title=Blueprints
 
|Description=Find downloadable blueprints with implementation details.
 
|Description=Find downloadable blueprints with implementation details.
 
|Links=* [[Blueprints/Current/Collected/PureEngage|PureEngage Blueprints]]
 
|Links=* [[Blueprints/Current/Collected/PureEngage|PureEngage Blueprints]]
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* [[Blueprints/Current/Collected/PureConnect|PureConnect Blueprints]]
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
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|UserFunctions=Yes
 
|Type=XYZ Documentation
 
|Type=XYZ Documentation
 
|Title=Explore Sales and Marketing
 
|Title=Explore Sales and Marketing
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|Links=* [[UseCases/Current/PureEngage/SalesUseCases|Sales]]
 
|Links=* [[UseCases/Current/PureEngage/SalesUseCases|Sales]]
 
* [[UseCases/Current/PureEngage/MarketingUseCases|Marketing]]
 
* [[UseCases/Current/PureEngage/MarketingUseCases|Marketing]]
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}}
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}}|{{MintyDocsProductLandingSections
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|workspace_id=UseCases
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|UserFunctions=Yes
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|video=292035100
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|Type=Get Started
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}}
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|Title=Explore Use Cases
 +
|Description=Sort or search all Genesys Use Cases.
 +
|Links=* [[UseCases/Public/PureCloud|PureCloud]]
 +
* [[UseCases/Public/PureEngageCloud|PureEngage Cloud]]
 +
* [[UseCases/Public/PureEngage|PureEngage On-Premises]]
 +
* [[UseCases/Public/PureConnect|PureConnect]]
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}}}}

Revision as of 14:24, June 5, 2019

Click on any of the following to see the documentation for that version:

GetStarted.png

Explore Use Cases

Sort or search all Genesys Use Cases.

Retrieved from "https://all.docs.genesys.com/UseCases (2025-06-21 22:27:16)"
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