Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
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For each PureEngage service that uses a PureCloud common service (specified at step#1) you must create a dedicated section in the Transaction object: | For each PureEngage service that uses a PureCloud common service (specified at step#1) you must create a dedicated section in the Transaction object: | ||
<ul> | <ul> | ||
| − | <li>Create the following Object options in the '''saml_auth''' section for the OAuth client for SAML Authentication from the client (such as Workspace Desktop Edition) that you created in step | + | <li>Create the following Object options in the '''saml_auth''' section for the OAuth client for SAML Authentication from the client (such as Workspace Desktop Edition) that you created in step 1b of the PureCloud Provisioning section of type SAML2 Bearer: |
<ul> | <ul> | ||
| − | <li>'''client_id''': The SAML2 Bearer client ID created in step | + | <li>'''client_id''': The SAML2 Bearer client ID created in step 1b of the PureCloud Provisioning section.</li> |
| − | <li>'''password''': The SAML2 Bearer client secret created in step | + | <li>'''password''': The SAML2 Bearer client secret created in step 1b of the PureCloud Provisioning section.</li> |
</ul> | </ul> | ||
</li> | </li> | ||
<li>For the Agent Pacing Service, create the following Object options in the '''ewt''' section for the pacing engine to connect to PureCloud: | <li>For the Agent Pacing Service, create the following Object options in the '''ewt''' section for the pacing engine to connect to PureCloud: | ||
<ul> | <ul> | ||
| − | <li>'''client_id''': The Client Credential Grant Client ID that you created in step | + | <li>'''client_id''': The Client Credential Grant Client ID that you created in step 1c of the PureCloud Provisioning section.</li> |
| − | <li>'''password''': The Client Credential Grant Client secret that you created in step | + | <li>'''password''': The Client Credential Grant Client secret that you created in step 1c of the PureCloud Provisioning section.</li> |
</ul> | </ul> | ||
</li> | </li> | ||
Revision as of 17:55, June 5, 2019
This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.
Contents
This article describes the essential provisioning steps to enable a hybrid integration between Genesys PureEngage On-Premises deployments and Genesys PureCloud services. This enables you to access many of the great Genesys PureCloud Services in your On-Premises deployments.