Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"

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<ul>
 
<ul>
 
<li>'''issuer''': The SAML IDP URI that you created in the PureCloud Provisioning steps above (for example: <nowiki>https://www.genesys.com/pureengage</nowiki>).</li>
 
<li>'''issuer''': The SAML IDP URI that you created in the PureCloud Provisioning steps above (for example: <nowiki>https://www.genesys.com/pureengage</nowiki>).</li>
<li>'''certificate''': The public key of the SAML related certificate encoded in base64; for example: cert.pem.b64 created in step 2).</li>
+
<li>'''certificate''': The public key of the SAML related certificate encoded in base64; for example: cert.pem.b64 created in step 3.</li>
<li>'''pkey''': The encrypted private key of the SAML related certificate encoded in base64; for example: key.pem.enc.b64 created in step 2).</li>
+
<li>'''pkey''': The encrypted private key of the SAML related certificate encoded in base64; for example: key.pem.enc.b64 created in step 3.</li>
<li>'''password''': The password to decrypt the private key that you specified in step 2.</li>
+
<li>'''password''': The password to decrypt the private key that you specified in step 3.</li>
 
<li>'''expire_time''': The expiration time (in hours) for the access token. The default is 24 hours. This might be overridden on the server side.</li>
 
<li>'''expire_time''': The expiration time (in hours) for the access token. The default is 24 hours. This might be overridden on the server side.</li>
 
</ul>
 
</ul>
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<li>Create the following Object options in the '''saml_auth''' section for the OAuth client for SAML Authentication from the client (such as Workspace Desktop Edition) that you created in step 1a of type SAML2 Bearer:
 
<li>Create the following Object options in the '''saml_auth''' section for the OAuth client for SAML Authentication from the client (such as Workspace Desktop Edition) that you created in step 1a of type SAML2 Bearer:
 
<ul>
 
<ul>
<li>'''client_id''': The SAML2 Bearer client ID created in step 1a</li>
+
<li>'''client_id''': The SAML2 Bearer client ID created in step 1a of the PureCloud Provisioning section.</li>
<li>'''password''': The SAML2 Bearer client secret created in step 1a</li>
+
<li>'''password''': The SAML2 Bearer client secret created in step 1a of the PureCloud Provisioning section.</li>
 
</ul>
 
</ul>
 
</li>
 
</li>
 
<li>For the Agent Pacing Service, create the following Object options in the '''ewt''' section for the pacing engine to connect to PureCloud:
 
<li>For the Agent Pacing Service, create the following Object options in the '''ewt''' section for the pacing engine to connect to PureCloud:
 
<ul>
 
<ul>
<li>'''client_id''': The Client Credential Grant Client ID that you created in step 1b.</li>
+
<li>'''client_id''': The Client Credential Grant Client ID that you created in step 1b of the PureCloud Provisioning section.</li>
<li>'''password''': The Client Credential Grant Client secret that you created in step 1b.</li>
+
<li>'''password''': The Client Credential Grant Client secret that you created in step 1b of the PureCloud Provisioning section.</li>
 
</ul>
 
</ul>
 
</li>
 
</li>

Revision as of 17:52, June 5, 2019

This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.

This article describes the essential provisioning steps to enable a hybrid integration between Genesys PureEngage On-Premises deployments and Genesys PureCloud services. This enables you to access many of the great Genesys PureCloud Services in your On-Premises deployments.

Supported Services

About Provisioning

PureCloud Provisioning Steps

PureEngage On Premises: Transaction object for hybrid integrations

Opening Your Network