Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
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For more information about Permissions for Altocloud, see the [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ Altocloud permissions overview]. | For more information about Permissions for Altocloud, see the [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ Altocloud permissions overview]. | ||
</li> | </li> | ||
| − | <li>Create a PureEngage Identity Provider (IDP). You can use the | + | <li>Create a PureEngage Identity Provider (IDP). You can use the Identity Provider API via the PureCloud Developer Tools, SDKs, or Platform API.<br> |
| − | Add the following | + | Add the following Sample Request:<br> |
<source lang="text"> | <source lang="text"> | ||
PUT https://api.{{environment}}/api/v2/identityproviders/pureengage | PUT https://api.{{environment}}/api/v2/identityproviders/pureengage | ||
| Line 58: | Line 58: | ||
[[File:Hybrid_Identity_Provider_Tools_PureEngage.png|500px]] | [[File:Hybrid_Identity_Provider_Tools_PureEngage.png|500px]] | ||
</li> | </li> | ||
| − | <li>SDKs<br> | + | <li>[https://developer.mypurecloud.com/api/rest/client-libraries/ SDKs]<br> |
[[File:Hybrid_Identity_Provider_SDK_PureEngage.png|500px]] | [[File:Hybrid_Identity_Provider_SDK_PureEngage.png|500px]] | ||
<ul> | <ul> | ||
| Line 77: | Line 77: | ||
</ul> | </ul> | ||
Troubleshooting: | Troubleshooting: | ||
| − | < | + | <ul> |
<li>Ensure that the IDP is set with "autoProvisionUsers" = "true"</li> | <li>Ensure that the IDP is set with "autoProvisionUsers" = "true"</li> | ||
<li>Ensure that the issuer URI in your SAML assertion is the same as the issuer URI for the IDP.</li> | <li>Ensure that the issuer URI in your SAML assertion is the same as the issuer URI for the IDP.</li> | ||
<li>Ensure that you don't have multiple issuers with the same URI.</li> | <li>Ensure that you don't have multiple issuers with the same URI.</li> | ||
| − | </ | + | </ul> |
</li> | </li> | ||
Revision as of 15:51, May 24, 2019
This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.
Contents
This article describes the essential provisioning steps to enable a hybrid integration between PureEngage On-Prem deployments and Genesys PureCloud services.