Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"

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|TocName=Provisioning
 
|TocName=Provisioning
 
|ComingSoon=No
 
|ComingSoon=No
|Context=Manually provision PureCloud (by creating an Organization) and PureEngage Premise (using Genesys Administrator Extension).
+
|Context=This article describes the essential provisioning steps to enable a hybrid integration between PureEngage On-Prem deployments and Genesys PureCloud services.
 
|Section={{Section
 
|Section={{Section
|sectionHeading=Supported PureCloud Services
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|sectionHeading=Supported Services
 
|Type=Unstructured
 
|Type=Unstructured
 
|anchor=SupportedServices
 
|anchor=SupportedServices
|freetext=The following PureCloud Services can be integrated into PureEngage using this mechanism:
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|freetext=The following PureCloud services are supported and have supplementary documentation:
* Genesys Altocloud, see:
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* {{Link-AnywhereElse|product=ATC|display text=Genesys Altocloud}}
 
** {{Link-AnywhereElse|product=ATC|version=Current|manual=WDEPlugin|topic=About|display text=Altocloud for Workspace Desktop Edition}}
 
** {{Link-AnywhereElse|product=ATC|version=Current|manual=WDEPlugin|topic=About|display text=Altocloud for Workspace Desktop Edition}}
** {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Get_Started_PureEngage_Cloud|display text=Altocloud for PureEngage Cloud}}
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** {{Link-AnywhereElse|product=ATC|version=Current|manual=PacingServiceDeployment|topic=About|display text=Agent Pacing Service}}
* Agent Pacing Service, see:
 
** {{Link-AnywhereElse|product=ATC|version=Current|manual=PacingServiceDeployment|topic=About}}
 
 
|Status=No
 
|Status=No
 
}}{{Section
 
}}{{Section

Revision as of 13:44, May 24, 2019

This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.

This article describes the essential provisioning steps to enable a hybrid integration between PureEngage On-Prem deployments and Genesys PureCloud services.

Supported Services

About Provisioning

PureCloud Provisioning Steps

Transaction object for hybrid integrations

Opening Your Network