Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
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|Type=Unstructured | |Type=Unstructured | ||
|freetext=Perform the following steps using the PureCloud Admin UI or the PureCloud API. | |freetext=Perform the following steps using the PureCloud Admin UI or the PureCloud API. | ||
| − | + | <ol> | |
| − | + | <li>As necessary, for each on-premises service, create OAuth Client Credentials grants: | |
| − | + | <ul> | |
| − | + | <li>Using the UI, follow [https://help.mypurecloud.com/articles/create-an-oauth-client/ these steps],</li> | |
| − | + | <li>Or using the API, follow [https://developer.mypurecloud.com/api/rest/v2/oauth/ these steps].</li> | |
| − | + | </ul> | |
| − | + | For more information about the different kinds of Client Grants, see the [https://developer.mypurecloud.com/api/rest/authorization/ Authorization] reference.<br> | |
| + | For more information about Permissions for Altocloud, see the [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ Altocloud permissions overview]. | ||
| + | </li> | ||
| + | <li>Create an Identity Provider (IDP). This step can be done only by the [https://developer.mypurecloud.com/api/rest/client-libraries/java/IdentityProviderApi.html IdentityProviderApi].<br> | ||
| + | Add the following code:<br> | ||
<source lang="text"> | <source lang="text"> | ||
PUT https://api.{{environment}}/api/v2/identityproviders/pureengage | PUT https://api.{{environment}}/api/v2/identityproviders/pureengage | ||
| Line 52: | Line 56: | ||
} | } | ||
</source> | </source> | ||
| − | + | Authorization: | |
| − | + | <ul> | |
| − | + | <li>Type: OAuth 2.0</li> | |
| − | + | <li>Access Token: request new token</li> | |
| − | + | <li>Add authorization data to: Request Headers</li> | |
| − | + | </ul> | |
| − | + | '''Troubleshooting''': | |
| − | + | <ol type="a"> | |
| − | + | <li>Ensure that the IDP is set with "autoProvisionUsers" = "true"</li> | |
| − | + | <li>Ensure that the issuer uri in your SAML assertion is the same as the issuer uri for the IDP.</li> | |
| − | + | <li>Ensure that you don't have multiple issuers with the same uri.</li> | |
| + | </ol> | ||
| + | </li> | ||
| + | <li>If you need to grant more Administrator or Supervisor roles, configure Altocloud [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ permissions] as necessary.</li> | ||
| + | <li>(Optional as needed) Create additional Admin accounts by [https://help.mypurecloud.com/articles/add-people-organization/ adding people to your organization].</li> | ||
| + | </ul> | ||
How to get help: | How to get help: | ||
* PureEngage: Bill? | * PureEngage: Bill? | ||
Revision as of 19:31, May 23, 2019
This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.
Contents
Manually provision PureCloud (by creating an Organization) and PureEngage Premise (using Genesys Administrator Extension).