Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
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#* '''password''': The password to decrypt the private key. | #* '''password''': The password to decrypt the private key. | ||
#* '''expire_time''': The expiration time for the access token. | #* '''expire_time''': The expiration time for the access token. | ||
| − | # To allow for better control and monitoring of the components using PureCloud Services, for each PureEngage Service that uses a common service you must create multiple sections, one for each OAuth client, in Configuration Server to allow for better control and monitoring of the components using the PureCloud Services and for different rate limiting per client. This does not mean that if you have ''n'' number of components on premises that are associated with one another, they cannot share a given client id.<br> | + | # To allow for better control and monitoring of the components using PureCloud Services, for each PureEngage Service that uses a common service you must create multiple sections, one for each OAuth client, in Configuration Server to allow for better control and monitoring of the components using the PureCloud Services and for different rate limiting per client. This does not mean that if you have ''n'' number of components on premises that are associated with one another, they cannot share a given client id.<br /> |
| − | #:Genesys recommends that you consult architecture before performing this step. | + | #: Genesys recommends that you consult architecture before performing this step. |
#: Create the following two options in each section: | #: Create the following two options in each section: | ||
#* '''client_id''': The Client Credential Grant Client ID. | #* '''client_id''': The Client Credential Grant Client ID. | ||
| − | #* '''password''': The Client Credential Grant Client secret. | + | #* '''password''': The Client Credential Grant Client secret.For example: |
| − | + | #** Create the following Object options in the '''saml_auth''' section for the OAuth client for SAML Authentication from the client (such as Workspace Desktop Edition): | |
| − | #* Create the following Object options in the '''saml_auth''' section for the OAuth client for SAML Authentication from the client (such as Workspace Desktop Edition): | + | #*** '''client_id''' |
| − | #** '''client_id''' | + | #*** '''password''' |
| − | #** '''password''' | + | #** Create the following Object options in the '''ewt''' section for the pacing engine to connect to PureCloud: |
| − | #* Create the following Object options in the '''ewt''' section for the pacing engine to connect to PureCloud: | + | #*** '''client_id''' |
| − | #** '''client_id''' | + | #*** '''password''' |
| − | #** '''password''' | ||
|Status=No | |Status=No | ||
}}{{Section | }}{{Section | ||
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* Genesys Altocloud, see: {{Link-AnywhereElse|product=ATC|version=Current|manual=WDEPlugin|topic=About}} | * Genesys Altocloud, see: {{Link-AnywhereElse|product=ATC|version=Current|manual=WDEPlugin|topic=About}} | ||
* Agent Pacing Service, see: {{Link-AnywhereElse|product=ATC|version=Current|manual=PacingServiceDeployment|topic=About}} | * Agent Pacing Service, see: {{Link-AnywhereElse|product=ATC|version=Current|manual=PacingServiceDeployment|topic=About}} | ||
| + | |Status=No | ||
| + | }}{{Section | ||
| + | |sectionHeading=Opening Your Network | ||
| + | |Type=Unstructured | ||
| + | |freetext=xx | ||
|Status=No | |Status=No | ||
}} | }} | ||
}} | }} | ||
Revision as of 15:18, May 21, 2019
This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.
Contents
Manually provision PureCloud (by creating an Organization) and PureEngage Premise (using Genesys Administrator Extension).