Difference between revisions of "Draft: PEC-REP/Current/RAAPEGuide/Provision"
From Genesys Documentation
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| + | RAA is configured through files — '''conf.xml''' and '''custom *.ss''' -— which you must place on a mounted config volume. | ||
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| + | Download examples of these files: {{Repository|RAAconfigurationinAzure.pdf|| RAA Provisioning}} | ||
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| + | Configure thresholds using Agent Setup (CM?). | ||
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Revision as of 12:55, June 14, 2021
This is a draft page; it has not yet been published.
Contents
Learn how to provision Reporting and Analytics Aggregates (RAA).
Related documentation:
An installed Genesys Info Mart database is required for RAA.
RAA is configured through files — conf.xml and custom *.ss -— which you must place on a mounted config volume.
Download examples of these files: RAA Provisioning
Configure thresholds using Agent Setup (CM?).
Tenant provisioning