From Genesys Documentation
(Undo revision 70230 by Barry.grenon@genesys.com (talk)) (Tag: Undo) |
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|definition=Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions. | |definition=Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions. | ||
|ComingSoon=No | |ComingSoon=No | ||
| − | | | + | |workspace_id=UseCases |
| + | |video=292035100 | ||
| + | }}{{#ifingroup:employees,docteam| | ||
| + | {{MintyDocsProductLandingSections | ||
| + | |UserFunctions=Yes | ||
|Type=Get Started | |Type=Get Started | ||
|Title=Explore Use Cases | |Title=Explore Use Cases | ||
|Description=Sort or search all Genesys Use Cases. | |Description=Sort or search all Genesys Use Cases. | ||
| − | |Links=*{{#mintydocs_link:manual=GenesysCloud|version=Current}} | + | |Links=* {{#mintydocs_link:manual=GenesysCloud|version=Current}} |
| − | *{{#mintydocs_link:manual=GenesysEngage-cloud|version=Current}} | + | * {{#mintydocs_link:manual=GenesysEngage-cloud|version=Current}} |
*{{#mintydocs_link:manual=GenesysEngage-onpremises|version=Current}} | *{{#mintydocs_link:manual=GenesysEngage-onpremises|version=Current}} | ||
| − | *{{#mintydocs_link:manual=PureConnect|version=Current}} | + | * {{#mintydocs_link:manual=PureConnect|version=Current}} |
| − | *{{#mintydocs_link:manual=OpenPlatform|version=Current}} | + | * {{#mintydocs_link:manual=OpenPlatform|version=Current}} |
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| + | |UserFunctions=Yes | ||
|Type=XYZ Documentation | |Type=XYZ Documentation | ||
|Title=Explore Use Case Benefits | |Title=Explore Use Case Benefits | ||
|Description=Find use cases according to their stated benefits. | |Description=Find use cases according to their stated benefits. | ||
| − | |Links=*[[UseCases/Benefits|Drilldown by Benefits]] | + | |Links=* [[UseCases/Benefits|Drilldown by Benefits]] |
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| + | |UserFunctions=Yes | ||
|Type=XYZ Documentation | |Type=XYZ Documentation | ||
|Title=Explore Maturity Level | |Title=Explore Maturity Level | ||
|Description=Find maturity level information for all use cases. | |Description=Find maturity level information for all use cases. | ||
| − | |Links=*[[UseCases/Current/GenesysCloudMigration|Genesys Cloud]] | + | |Links= |
| − | *[[UseCases/Current/GenesysEngage-onpremisesMigration|Genesys Engage]] | + | * [[UseCases/Current/GenesysCloudMigration|Genesys Cloud]] |
| − | *[[UseCases/Current/PureConnectMigration|PureConnect]] | + | * [[UseCases/Current/GenesysEngage-onpremisesMigration|Genesys Engage]] |
| + | * [[UseCases/Current/PureConnectMigration|PureConnect]] | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| + | |UserFunctions=Yes | ||
|Type=Get Started | |Type=Get Started | ||
| − | |Title=Explore | + | |Title=Explore use cases |
|Description=Explore use cases that augment value and deliver optimization to your organization. | |Description=Explore use cases that augment value and deliver optimization to your organization. | ||
| − | |Links=*[[UseCases/ValueAdd|Value augmenting and optimizing use cases]] | + | |Links= |
| + | *[[UseCases/ValueAdd|Value augmenting and optimizing use cases]] | ||
*[[UseCases/Interdependencies|Use case interdependencies]] | *[[UseCases/Interdependencies|Use case interdependencies]] | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| + | |UserFunctions=Yes | ||
|Type=Get Started | |Type=Get Started | ||
|Title=Training Video | |Title=Training Video | ||
|Description=Learn how to find the use case you need, from across the Genesys platforms. | |Description=Learn how to find the use case you need, from across the Genesys platforms. | ||
| − | |Links=*{{#mintydocs_link:topic=UseCases/Training|standalone}} | + | |Links=* {{#mintydocs_link:topic=UseCases/Training|standalone}} |
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| + | |UserFunctions=Yes | ||
|Type=Install and Config | |Type=Install and Config | ||
|Title=Blueprints | |Title=Blueprints | ||
|Description=Find downloadable blueprints with implementation details. | |Description=Find downloadable blueprints with implementation details. | ||
| − | |Links=*[[Blueprints/Current/Collected/GenesysEngage|Genesys Engage Blueprints]] | + | |Links=* [[Blueprints/Current/Collected/GenesysEngage|Genesys Engage Blueprints]] |
| − | *[[Blueprints/Current/Collected/PureConnect|PureConnect Blueprints]] | + | * [[Blueprints/Current/Collected/PureConnect|PureConnect Blueprints]] |
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| + | |UserFunctions=Yes | ||
|Type=XYZ Documentation | |Type=XYZ Documentation | ||
|Title=Explore Sales and Marketing | |Title=Explore Sales and Marketing | ||
|Description=Find Sales and Marketing use cases. | |Description=Find Sales and Marketing use cases. | ||
| − | |Links=*[[UseCases/Current/GenesysEngage-onpremises/SalesUseCases|Sales]] | + | |Links=* [[UseCases/Current/GenesysEngage-onpremises/SalesUseCases|Sales]] |
| − | *[[UseCases/Current/GenesysEngage-onpremises/MarketingUseCases|Marketing]] | + | * [[UseCases/Current/GenesysEngage-onpremises/MarketingUseCases|Marketing]] |
| − | }}{{MintyDocsProductLandingSections | + | }}|{{MintyDocsProductLandingSections |
| + | |UserFunctions=Yes | ||
|Type=Get Started | |Type=Get Started | ||
|Title=Explore Use Cases | |Title=Explore Use Cases | ||
|Description=Sort or search all Genesys Use Cases. | |Description=Sort or search all Genesys Use Cases. | ||
| − | |Links=*{{#mintydocs_link:manual=GenesysCloud|version=Public}} | + | |Links=* {{#mintydocs_link:manual=GenesysCloud|version=Public}} |
| − | *{{#mintydocs_link:manual=GenesysEngage-cloud|version=Public}} | + | * {{#mintydocs_link:manual=GenesysEngage-cloud|version=Public}} |
*{{#mintydocs_link:manual=GenesysEngage-onpremises|version=Public}} | *{{#mintydocs_link:manual=GenesysEngage-onpremises|version=Public}} | ||
| − | *{{#mintydocs_link:manual=PureConnect|version=Public}} | + | * {{#mintydocs_link:manual=PureConnect|version=Public}} |
| − | *{{#mintydocs_link:manual=OpenPlatform|version=Public}} | + | * {{#mintydocs_link:manual=OpenPlatform|version=Public}} |
| − | }} | + | }}}} |
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Revision as of 16:40, November 3, 2020
This is a draft page; the published version of this page can be found at UseCases.
Explore Use Cases
Sort or search all Genesys Use Cases.
- Genesys Cloud CX Use Cases
- Genesys Multicloud CX Use Cases
- Genesys Engage on-premises Use Cases
- PureConnect Use Cases
- [[Draft:UseCases/Public/OpenPlatform|]]