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− | {{ComponentRN
| + | #REDIRECT [[Draft:RN/WorkspaceAPI/100.0.004.0312]] |
− | |ComponentId=13b5c81e-dc02-4009-adb4-a37244623672
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− | |JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Workspace Web Edition Help", "Workspace Web Edition - Localization", "GWS Workspace Service", "Gplus Adapter for Salesforce")) OR ( project = "Agent Workspace" )) AND labels = wwe-february-23
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− | |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
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− | |ReleaseDate=2023-03-17
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− | |Highlight=Resolved issue.
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− | }}
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− | {{Issue
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− | |TicketNumber=GAPI-36932
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− | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
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− | |Content=[Workspace API][Azure][AWS]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[GWS][PE]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[WWE]:[AWS][Azure][Private]:A chat consultation received by an agent is now stopped if the main chat interaction from which the consultation was created has been placed in a queue or a workbin. Previously, in such situation, the chat consultation was not stopped which affected targeted agent capacity to receive a new chat.
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− | |LocalContent=The Workspace API now reacts appropriately to an internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.
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− | }}
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Latest revision as of 12:01, March 13, 2023
This is a draft page; it has not yet been published.