Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
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# In the '''Organization Details''' tab, open '''Advanced'''. | # In the '''Organization Details''' tab, open '''Advanced'''. | ||
# Copy the Company Name, Short Name, and Organization ID — you will need these values to complete your account configuration in the '''PureEngage On Premises: Transaction object for hybrid integrations''' section. For example:<br>[[File:Hybrid_Organization_Name_And_ID.png|500px]] | # Copy the Company Name, Short Name, and Organization ID — you will need these values to complete your account configuration in the '''PureEngage On Premises: Transaction object for hybrid integrations''' section. For example:<br>[[File:Hybrid_Organization_Name_And_ID.png|500px]] | ||
| + | The following diagram provides an overview of how PureEngage utilizes PureCloud services such as Altocloud: | ||
| + | [[File:Hybrid_PureEngage_Premise_Integration_Phase_1.png|500px]] | ||
|Status=No | |Status=No | ||
}} | }} | ||
Revision as of 17:45, June 19, 2019
This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.
Contents
This article describes the essential provisioning steps to enable a hybrid integration between Genesys PureEngage On-Premises deployments and Genesys PureCloud services. This enables you to access many of the great Genesys PureCloud Services in your On-Premises deployments.