Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
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* An '''Admin console''' that you may use to configure your Common Cloud integration. | * An '''Admin console''' that you may use to configure your Common Cloud integration. | ||
* A user with the '''PureCloud Admin''' role, which includes default admin permissions as well as Single Sign-On and any integration-specific permissions. | * A user with the '''PureCloud Admin''' role, which includes default admin permissions as well as Single Sign-On and any integration-specific permissions. | ||
| − | * A default '''AI Agent''' role that provides agent access to | + | * A default '''AI Agent''' role (if required by your integration) that provides agent access to AI services, such as Altocloud. |
As an administrator, you may access your PureCloud organization by logging in at https://login.mypurecloud.com (or a [https://developer.mypurecloud.com/api/rest/index.html region specific login] URL; The PureCloud welcome email directs you to the appropriate application URL for your region) with the credentials you set when you activate your PureCloud account from the welcome email you received. | As an administrator, you may access your PureCloud organization by logging in at https://login.mypurecloud.com (or a [https://developer.mypurecloud.com/api/rest/index.html region specific login] URL; The PureCloud welcome email directs you to the appropriate application URL for your region) with the credentials you set when you activate your PureCloud account from the welcome email you received. | ||
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# Open '''Organization Settings'''. | # Open '''Organization Settings'''. | ||
# In the '''Organization Details''' tab, open '''Advanced'''. | # In the '''Organization Details''' tab, open '''Advanced'''. | ||
| − | # Copy the Company Name, Short Name, and Organization ID — you will need these values to complete your account configuration. For example:<br>[[File:Hybrid_Organization_Name_And_ID.png|500px]] | + | # Copy the Company Name, Short Name, and Organization ID — you will need these values to complete your account configuration in the '''PureEngage On Premises: Transaction object for hybrid integrations |
| + | |Type=Unstructured''' section. For example:<br>[[File:Hybrid_Organization_Name_And_ID.png|500px]] | ||
|Status=No | |Status=No | ||
}} | }} | ||
Revision as of 15:15, June 14, 2019
This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.
Contents
This article describes the essential provisioning steps to enable a hybrid integration between Genesys PureEngage On-Premises deployments and Genesys PureCloud services. This enables you to access many of the great Genesys PureCloud Services in your On-Premises deployments.