Difference between revisions of "PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
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|freetext=For ''each'' PureCloud Organization that is created for each of your tenants (for environments with multiple PureEngage tenants), perform the following steps using the PureCloud Admin UI or the PureCloud API. | |freetext=For ''each'' PureCloud Organization that is created for each of your tenants (for environments with multiple PureEngage tenants), perform the following steps using the PureCloud Admin UI or the PureCloud API. | ||
<ol> | <ol> | ||
| − | <li>For each PureEngage Service that uses a common service you must create an OAuth client to allow for better control and monitoring of the components using the PureCloud Services and for different rate limiting per client. (This does not mean that if you have ''n'' number of components on premises that are associated with one another, they cannot share a given client id.) | + | <li><p>For each PureEngage Service that uses a common service you must create an OAuth client to allow for better control and monitoring of the components using the PureCloud Services and for different rate limiting per client. (This does not mean that if you have ''n'' number of components on premises that are associated with one another, they cannot share a given client id.)</p> |
| − | + | <p>Genesys recommends that you consult architecture before performing this step.</p> | |
| − | Genesys recommends that you consult architecture before performing this step. | + | <p>Login to your [https://developer.mypurecloud.com/api/rest/index.html PureCloud Region], then follow these steps:</p> |
<ol type="a"> | <ol type="a"> | ||
| − | <li>Create a Client Credential OAuth Client. It is required to create the PureCloud PureEngage Identity Provider (IDP). | + | <li>Create a Client Credential OAuth Client. It is required to create the PureCloud PureEngage Identity Provider (IDP). In your PureCloud Region, create a Client Credential Grant. Open '''Integrations''', select '''OAuth''', and enter '''PureEnagage Client Credentials''' as the App name in the '''Client Details''' tab. Select the '''Client Credentials''' grant type.<br> |
[[File:Hybrid_Client_Credential_OAuth_Grant.png|500px]]<br> | [[File:Hybrid_Client_Credential_OAuth_Grant.png|500px]]<br> | ||
In the '''Roles''' tab, assign the '''Admin''' role and set the division as '''Home'''.<br> | In the '''Roles''' tab, assign the '''Admin''' role and set the division as '''Home'''.<br> | ||
Revision as of 18:00, June 12, 2019
Contents
This article describes the essential provisioning steps to enable a hybrid integration between Genesys PureEngage On-Premises deployments and Genesys PureCloud services. This enables you to access many of the great Genesys PureCloud Services in your On-Premises deployments.