Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
| Line 37: | Line 37: | ||
<li>Or using the API, reference [https://developer.mypurecloud.com/api/rest/v2/oauth/ these endpoints].</li> | <li>Or using the API, reference [https://developer.mypurecloud.com/api/rest/v2/oauth/ these endpoints].</li> | ||
</ul> | </ul> | ||
| − | |||
For more information about Permissions for Altocloud, see the [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ Altocloud permissions overview]. | For more information about Permissions for Altocloud, see the [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ Altocloud permissions overview]. | ||
</li> | </li> | ||
| Line 122: | Line 121: | ||
<li>Create a transaction object (and alias) of type '''list''' named '''hybrid_integration''' in the '''Script''' folder of the '''Environment''' tenant. | <li>Create a transaction object (and alias) of type '''list''' named '''hybrid_integration''' in the '''Script''' folder of the '''Environment''' tenant. | ||
<ul> | <ul> | ||
| − | <li>Usage characteristics: the transaction object should be acquired at start-up and used until the component gets an error from a given API call. If an error occurs, your component should retrieve the hybrid_integration object from config server and try again. If the component still has problems, your component should end the associated processing with an error.</li> | + | <!--<li>Usage characteristics: the transaction object should be acquired at start-up and used until the component gets an error from a given API call. If an error occurs, your component should retrieve the hybrid_integration object from config server and try again. If the component still has problems, your component should end the associated processing with an error.</li>--> |
| − | <li>Tenant characteristics: the transaction object should be | + | <li>Tenant characteristics: the transaction object should be created at the Environment level so it can be shared by multiple tenants. The transaction object allows for support of both single tenant and multi-tenant Configuration Servers. This can be overridden by putting the object in under a specific tenant level.</li> |
</ul> | </ul> | ||
</li> | </li> | ||
Revision as of 14:48, May 30, 2019
This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.
Contents
This article describes the essential provisioning steps to enable a hybrid integration between PureEngage On-Prem deployments and Genesys PureCloud services.