Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"
From Genesys Documentation
| Line 84: | Line 84: | ||
"name": "PureEngage", | "name": "PureEngage", | ||
"autoProvisionUsers": true, | "autoProvisionUsers": true, | ||
| − | "certificate": "----- | + | "certificate": "-----INSERT CERTIFICATE GENERATED IN STEP 2-----", |
"issuerURI": "http://www.genesys.com/pureengage", | "issuerURI": "http://www.genesys.com/pureengage", | ||
"ssoTargetURI": "http://example.com/target", | "ssoTargetURI": "http://example.com/target", | ||
| Line 105: | Line 105: | ||
[[File:Hybrid_Identity_Provider_API_PureEngage.png|500px]] | [[File:Hybrid_Identity_Provider_API_PureEngage.png|500px]] | ||
</li> | </li> | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
</ul> | </ul> | ||
Troubleshooting: | Troubleshooting: | ||
| Line 118: | Line 112: | ||
<li>Ensure that you don't have multiple issuers with the same URI.</li> | <li>Ensure that you don't have multiple issuers with the same URI.</li> | ||
</ul> | </ul> | ||
| − | |||
</li> | </li> | ||
<li>By default, Altocloud permissions are included in the Admin and AI Agent roles. You may grant [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ Altocloud permissions] to additional roles as needed. | <li>By default, Altocloud permissions are included in the Admin and AI Agent roles. You may grant [https://help.mypurecloud.com/articles/altocloud-permissions-overview/ Altocloud permissions] to additional roles as needed. | ||
</li> | </li> | ||
<li>(Optional as needed) Create additional Admin accounts by [https://help.mypurecloud.com/articles/add-people-organization/ adding people to your organization] and [https://help.mypurecloud.com/articles/assign-roles-divisions-licenses-and-add-ons/ assigning them] to the Admin role.</li> | <li>(Optional as needed) Create additional Admin accounts by [https://help.mypurecloud.com/articles/add-people-organization/ adding people to your organization] and [https://help.mypurecloud.com/articles/assign-roles-divisions-licenses-and-add-ons/ assigning them] to the Admin role.</li> | ||
| + | <li>Create SAML Response Assertion to automatically provision users with the desired role in PureCloud. INSERT SAMPLE CODE This is sample code only. Do not copy paste. You will need to populate this with values particular to your organization.</li> | ||
</ol> | </ol> | ||
|Status=No | |Status=No | ||
Revision as of 14:32, May 30, 2019
This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.
Contents
This article describes the essential provisioning steps to enable a hybrid integration between PureEngage On-Prem deployments and Genesys PureCloud services.