Difference between revisions of "Draft: PEC-Hybrid/Current/Admin/About"

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Use Genesys Administrator Extension to manually create all of the PureCloud Common Service–related configuration information in Configuration Server at the Tenant level.
 
Use Genesys Administrator Extension to manually create all of the PureCloud Common Service–related configuration information in Configuration Server at the Tenant level.
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Once you purchase a common cloud service, you will receive an activation account email to activate your admin accounts with PureCloud. With those credentials you can log in to the PureCloud UI to perform the provisioning steps described below.
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}}{{Section
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|sectionHeading=PureCloud Provisioning Steps
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|Type=Unstructured
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|freetext=# Create OAuth Client Credentials grants using the UI<a href="https://help.mypurecloud.com/articles/create-an-oauth-client/">https://help.mypurecloud.com/articles/create-an-oauth-client/ API:</a><a href="https://developer.mypurecloud.com/api/rest/v2/oauth/">https://developer.mypurecloud.com/api/rest/v2/oauth/</a>
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# Create IDP - see "Create Identity Provider for PureEngage/PureConnect" in intranet doc (only via API https://developer.mypurecloud.com/api/rest/v2/identityproviders/#put-api-v2-identityproviders-pureengage)
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# Create Service Client Credential grants per premise service - see ""
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# Create additional admin accounts (optional as needed)
 
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* Genesys Altocloud, see: {{Link-AnywhereElse|product=ATC|version=Current|manual=WDEPlugin|topic=About}}
 
* Genesys Altocloud, see: {{Link-AnywhereElse|product=ATC|version=Current|manual=WDEPlugin|topic=About}}
 
* Agent Pacing Service, see: {{Link-AnywhereElse|product=ATC|version=Current|manual=PacingServiceDeployment|topic=About}}
 
* Agent Pacing Service, see: {{Link-AnywhereElse|product=ATC|version=Current|manual=PacingServiceDeployment|topic=About}}
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}}{{Section
 
|sectionHeading=Supported PureCloud Services
 
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|anchor=SupportedServices
 
|freetext=The following PureCloud Services can be integrated into PureEngage using this mechanism:
 
* Genesys Altocloud, see: {{Link-AnywhereElse|product=ATC|version=Current|manual=WDEPlugin|topic=About}}
 
* Agent Pacing Service, see: {{Link-AnywhereElse|product=ATC|version=Current|manual=PacingServiceDeployment|topic=About}}
 
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}}{{Section
 
|sectionHeading=PureCloud Provisioning Steps
 
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|Status=No
 
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Revision as of 18:37, May 22, 2019

This is a draft page; the published version of this page can be found at PEC-Hybrid/Current/Admin/About.

Manually provision PureCloud (by creating an Organization) and PureEngage Premise (using Genesys Administrator Extension).

About Provisioning

PureCloud Provisioning Steps

Transaction object for hybrid integrations

Opening Your Network

Supported PureCloud Services