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| − | {{ComponentRN
| + | #REDIRECT [[Draft:RN/ServiceClient API/100.0.003.0235]] |
| − | |ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21
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| − | |JQL=labels = wwe-january-23 ORDER BY created DESC
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| − | |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a
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| − | |ReleaseDate=2023-01-17
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| − | |PrivateEditionReleaseDate=2023-01-17
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| − | |Highlight=Support for conference, consultation, and transfer operations based on the media typpe.
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| − | }}
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| − | {{Issue
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| − | |TicketNumber=WWE-55
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| − | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
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| − | |Content=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions.
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| − | |LocalContent=The '''Service Client API''' now handles the following operations depending on the media:
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| − | | |
| − | *Single-step transfer
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| − | *Single-step conference
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| − | *Consultation
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| − | *Complete a consultation to a transfer or a conference.
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| − | | |
| − | The targeted objects can be:
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| − | | |
| − | *A phone number for calls (custom contact)
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| − | *An interaction queue for eServices interactions
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| − | *An agent, an agent group, a skill, and a routing point
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| − | | |
| − | Also, a new operation is now available for the voice dial feature to specify extensions.
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| − | }}
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This is a draft page; it has not yet been published.
