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− | | + | #REDIRECT [[Draft:RN/ServiceClient API/100.0.003.0235]] |
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− | {{ComponentRN|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21|JQL=labels = wwe-january-23 ORDER BY created DESC|ReleaseNumber=}}{{Issue|JiraType=Epic|TicketNumber=WWE-55|Content=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions.|LocalContent=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions.|LastUpdated=January 10, 2023 8:14 AM|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}
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Latest revision as of 07:54, February 1, 2023
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